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Customer Satisfaction Survey - Stay - Sample
Sending out Customer Satisfaction Surveys to Annual, Seasonal or Transient Guests gives you the chance to thank them for their business and welcome them back. You'll also learn invaluable information and show your customer how much you care.
This form is fully customizable. You can add, change or delete questions.
 
Date of Stay Approx. dates of your stay with us
Type My experience was as a:
Annual Slipholder
Seasonal Slipholder
Transient Guest
Overall Overall, I was satisfied with my stay.
Strongly agree
Agree
Neutral
Somewhat disagree
Strongly disagree
Value I received the quality and value I expected for the cost.
Strongly agree
Agree
Neutral
Somewhat disagree
Strongly disagree
Appearance I was pleased with the overall appearance of the facility.
Strongly agree
Agree
Neutral
Somewhat disagree
Strongly disagree
Bathrooms The condition of the bathrooms/showers.
Excellent
Good
Just OK
Below par
Unacceptable
Pool and Grounds The condition of the pool and grounds.
Excellent
Good
Just OK
Below par
Unacceptable
Staff I was satisfied with the level of care and commitment shown by staff.
Strongly agree
Agree
Neutral
Somewhat disagree
Strongly disagree
Return I will return for additional service and/or recommend your facility to other boaters.
Strongly agree
Agree
Neutral
Somewhat disagree
Strongly disagree
Best thing Please tell us what you like best about us.
Worst thing Please tell us what you liked least about us.
Comments
Suggestions Please tell how how we may serve you better.
Name Optional
Contact Please contact me to discuss my stay by phone or email below.
Fully customizable space available here.
- When the boater submits this form, a copy of it will be emailed to the marina personnel you specify to receive it. 
- The record of the form will also be available in your Control Panel for future reference and its data exportable as text.
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