Bitter End Yacht Club

Beautiful resort. The dockmaster was great at directing us to our mooring ball. Everything was perfect.

Beautiful and well kept, everyone was kind and helpful.

Amazing as always. Just love the place.

Great staff well maintained moorings

Simply the best ! Enjoyed are stay !

Worst experience ever, I am writing regarding an extremely disappointing situation that occurred today involving one of your staff members while I was attempting to book a mooring ball. I arrived on a yellow ball and, not being fully familiar with your booking procedure, immediately went directly to the marina office to ask how to properly reserve it. I was politely told to send an email request, which I did straight away and was fully prepared to move the vessel to any other ball if required. However, while this was being sorted out, one of your employees approached my vessel in a small dinghy in a completely unacceptable manner. He drove the dinghy directly into guests who were swimming in the water behind my boat, made no apology whatsoever, and then proceeded to aggressively shout at me in front of my guests. I fully understand that I had not yet received confirmation for the ball, and at no point did I refuse to cooperate. Had your staff member approached the situation calmly and professionally, I would have moved immediately without issue. Instead, the situation was handled with hostility, unnecessary aggression, and extremely poor judgment — particularly considering paying guests were present in the water. What was most disappointing was being told to “you can just go get a white ball, you not staying on a yellow ball” while being shouted at publicly. As someone local to these waters and active within the BVI and USVI captain community, I found this conduct incredibly unprofessional and frankly embarrassing for an establishment with Bitter End’s reputation. I do not take situations like this lightly, especially where guest safety is involved. I sincerely hope this matter is addressed internally, because no captain or guest should be treated this way when simply trying to follow the correct procedure. I look forward to hearing your response.

Awesome service. Great to see BE returning back to its glory.

The dock crew were extremely helpful. They answered the radio immediately and then a guy came out on his dinghy to help us find our mooring ball. Great service thanks

Great facility and helpful dock staff.

BEYC continued their great reputation. Starting off with the escort to the proper mooring ball. The beach area was great. Food was fantastic for Dinner and breakfast.

The Bitter End Yacht Club did not disappoint during our recent visit. Beautiful resort?

Always great. The Dockmasters are first rate, facilities are great. We will be back (again and again)

Excellent stay. Great facilities!

Really beautiful marina in an incredible location. Stayed on the north / west face dock in the Moorings 464 PC we chartered. Dock staff were helpful on arrival, and the facilities were top notch. On site restaurant, The Buoy Room, was decent and very quick. The shower rooms were some of the nicest I’ve seen.

Great services and excellent employees!

Great harbor, beautiful resort, restaurant and grounds. Highly recommend!

Wonderful place to stay for a few night

One our favorite places. Great moorings and very helpful.

The marina is great. Clean bathrooms and showers. Two nice restaurants to choose from, nice shop and close to Saba Rock for some fun night life. Dock hands and everyone at reception were pleasant and helpful. Definitely a nice spot to spend some time at.

The dock staff are very rude and unfriendly. When the dock attendant saw the review he come to the dock to harass us about the bad review. We had paid for the dock through Dockwa, when my captain gave him another card to pay for the electricity we used, he charge us again for the dock knowing that we’d already had paid for it.

Fabulous rebuild since Irma. Still not finished yet. Took on diesel and water and the dock hand was excellent. Everyone was friendly, service was good, facilities were clean. Definitely will be back.

Always top notch! Cameron and Trayvon are the best deck guys!! Staff is friendly!

Great. Beautiful sight.

Quite mooring close to shore with easy and friendly access to BEYC. We had a wonderful dinner at the BEYC followed by a nice launch ride back. Perfect evening. After a slow start and a hike up the hill we were off to Jost van Dyke

Always the best! Staff at Bitter End are amazing folks. So wonderful!

My favorite stop in the BVI! All the deckhands are amazing!

Excellent place to dock! Awesome and helpful staff!

Our experience at The Bitter End YC was great! Definitely worth getting a mooring and very convenient. We loved having a Rum Runner in the afternoon! John came around with these awesome drinks. The launch service to and from our charter worked perfectly for dinner. Our dinner was fantastic, fresh Wahoo special and seafood fettuccine was delightful! We are looking forward to coming back.

Great place! Beautiful area. Showers are nice.

The staff and resort are always a pleasure and we look forward to returning again soon. Kudos to the awesome team, very friendly, helpful and professional

Priced below market. Great service. Only thing missing is a pool.

Awesome spot to overnight or stay for a few days. Very protected and BEYC is very organized. Restaurant and facilities world class. Great bar on the beach. Baccus is best bar men in the islands, tell him NFL when ordering a drink.

Bitter End Yacht Club is simply lovely. The people, the beach, the drinks, the food. We will be back

Staff was friendly and helpful, as always. Our charter guests were very impressed with their dinner at the Buoy room as well!

Perfect stop during our cruise throughout the BVI! Definitely one of the crew’s favorites!

The staff at the Bitter End made this one of our favorite stops! They were amazing!

Love this place … amazing atmosphere and service

Best the Caribbean has to offer. Amazing customer service and facilities and located in paradise

Very good . It was nice

Great facility, employees were pleasant. Easy to get in and to get out of the slip.

The staff is always helpful and willing to help. Highly recommended

My favorite!! Kenron and Kim are the best! Very friendly and service oriented!

Great fun, good help !

Beautiful resort-congratulations on your redo’ Had a wonderful time! One little improvement when you have chance to put resources would be access to entry/exit of the scenic hike…but then again, the ruggedness is part of the attraction 😎

Great place to stay with a boat

Excellent amenities and service.

Amazing how its been rebuilt and reimagined. Next trip we will plan a day just for Bitter End. Service is spot on, property was impeccably maintained, and was impressed with provisioning options (although pricey).

A perfect stay in paradise. Nicely maintained mooring balls.

Amazing!!! Best stop yet!

Fantastic facilities, location and service. Free shuttle to Gunn Creek on Virgin Gorda makes it easy to explore the entire area. Staff was very courteous and helpful.

Great experience, we love it there every year.

Very friendly and helpful staff. Had a few drinks with Saturn. Best bartender on the island.

We did not get a dock spot that we paid for. Plus we had to leave at 8 am instead of the requested 11am.

The BEYC is epic. Nicely protected from most winds, easy access to shore and great facilities including 24/7 shower.

Bitter End is always 5-star. Glad to see them coming back so successfully.

Has everything you need Beautiful place to stay

Very helpful staff and wonderful amenities. Saturn, the bartender on the “Quarterdeck”, was fantastic.

Bitter End is a must! We always make a point to stay here when in the BVI. If you grab a slip, you’ll meet the best dockhands in the BVI! Enjoy!

Beautiful, sunsets and the harbor are the best

Beautiful marina with great facilities. Can’t beat the views!

Great location, great marina & staff

We couldn’t understand the person on the radio who we rang for our mooring assignment. Someone called me telling me to inform the boat next to me that they were not allowed to anchor where they had anchored. This led to a very unpleasant diatribe from the boat owner. There was no Scotch Whisky in the provisions shop.

Best dockmasters in the BVI

Nice to see it all rebuilt on the waterfront

Very friendly staff! We will. We will be back soon!

Clean, beautiful, great service! Best stay so far! 10/10 recommend

Calm waters, warned of wind coming. Gorgeous!!!

A favorite - look forward to visiting again

It was great. The staff were very friendly. I would suggest that customers get a detail of their bill to see that a 18% service charge is automatically added.

Wonderful dock hands, restaurant. Mary Evelyn says quintessential Caribbean boutique. Highly recommend

Bit confusing about mooring ball location. Instructions just were not clear. Restaurant was good. We asked to switch to the other restaurant at 5 pm and were told not possible although it had few customers. Been to BEYC many times since 1983. Doesn’t have the old feel.

Conrad was super helpful upon arrival and even helped us book our same buoy for another night!

2015 Boater's Choice Award Winner as Voted by Members and Visitors of Marinas.com