While the launch driver was very nice, I was not impressed with the manager. We asked to be moved to another mooring closer to our friend's boat and were told by the manager that they could not do that. Now they have 15 transient mooring listed and there were only two boats using the moorings all weekend. Plus, the current is very strong where we were moored, and it was difficult to pick up the mooring. I also asked if I could come into the service dock for water and was told I needed to check with the manager who was not available. While I saw regular customers using the service dock, it appears that this facility caters to their regular customers and has little to no interest in transient customers. I would not suggest this facility for an enjoyable stay in Essex.