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asante

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Sandwich MarinaSep 27, 2020

Nice location with variety of shopping. Helpful staff, clean bathroom, nice shower, poor Wi-Fi.

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Our expectations were high based on reviews and price per foot. The location is excellent and staff friendly but the operation does not run seamlessly with communication. Our slip required the use of an extension cord to connect to power that only delivered 220 v. . Granted we have a sophisticated isotransformer that performs best with 240 v delivery but we have had no problems with power at multiple marinas. Our problem was addressed but not resolved until 48 hours later so we paid for electric while supplementing our power with our generator or by limiting our usage to one air conditioner. We were satisfied with the resolution but not the timeliness. The advertised courtesy vehicles were actually 100.00 per day (due to covid) and we were surprised that pumpouts exceeded $25.00 . We did not leave with the impression of great customer service based on experience with other marinas.

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Very accommodating staff. Conveniently located near boardwalk and peaceful with quality amenities.

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Great local to historic downtown VENICE. Nice bike trail. Calm water even on outside slips. Floating docks, good power & water with powerful $5 pump out at each slip. New bath/dockmaster building will be a momentous improvement....to be completed in April 2020. Helpful, pleasant staff.

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Helpful staff. Nice location to Hilton Head shopping and restaurants.

Marina Response:
Thank you for the great review and we hope to see you again soon!
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Thunderbolt MarineNov 25, 2019

Nice Marina. Rob is helpful and informative.

Marina Response:
asante, Thank you for taking the time to write a review on Marinas.com about our facility. We are delighted to learn that you had an enjoyable stay and that you found our employees to be so accommodating. Please stop back in again if your plans permit. Save travels! – Thunderbolt Marine, Inc.
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