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baycruiser

🎉 Reputation: 40
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Been here many times before. Beautiful facility and excellent staff. Highly recommend.

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Hotel was very nice with a great pool, restaurants, and top notch service. The marina however is poor. Piers are antiquated fixed piers which make getting on and off your boat at low tide very difficult. Wifi on the piers is unusable with very poor signal strength and numerous dropouts. Marina is very far from the hotel making it almost mandatory to get a ride via golf carts. Highly recommend the hotel but I gave only 3 stars due to the marina.

Marina Response:
Thank you for your feedback. We strive to give each of our guests top notch service and we apologize for falling short. If you decide to come back to our marina, please request to be on a floating dock closest to the hotel instead of a slip to make getting on and off your boat easier, and the walk much shorter. Floating docks are usually highly requested, but since you had a negative experience with us, we could be sure to reserve a spot for you on one if you tell us in advance.
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