I called the marina to check availability and was told we could come in but had to do the reservation via Dockwa. Okay. Did that. Received a message back saying which pier and slip. When we arrived there was NO signage so we had no idea where to go. When I called back, the marina employee tried to explain the location but we were unable to understand where she was putting us. She finally hung up the phone and came to the marina. Her office is way up the hill and not in clear sight of the marina. Docking was a nightmare with no assistance from any marina employees. With the exception of the young lady taking my phone call and money, there are no employees. Thank goodness for a local boater who jumped in and helped. Marina advertises fuel on Dockwa. We needed diesel. We were told after we arrived no fuel. The marina itself was fine and the bath facilities were adequate. Overall, very over priced and under staffed. If possible, will not stay at a Safe Harbor marina again. Very disappointing and frustrating.