Check in was a mess. The office staff at least knew I was coming in but had not kept the information I had given them (contact number, where I was staying, trailer parking). Then they charged me double what they quoted me for trailer parking! It’s a great facility and location though and they were friendly despite relative incompetence.
Thank you for the feedback. I don't entirely understand how we had your reservation which has all of your information in it, yet you were under the impression that we didn't know the information that it contained. I will look into the trailer parking situation and see if we made a mistake. Please call us at 251-980-8410 to rectify the situation. Thank you.
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