dsr14253

๐ŸŽ‰ Reputation: 45
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Always a great time. Always the nicest staff. Always a great property, only now the bathrooms are brand new and gorgeous. They say itโ€™s a boating resort, and it really is.

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Incredible hospitality, excellent facilities as they are all new and well kept, and delightful members to spend time with. We highly recommend staying here.

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Mostly marred by a few issues around times the showers being open until (6:00pm, which is entirely too early to have a full day at the beach and try to get back in time to clean up), and poor placement of vessel. The biggest reason for the 2 stars was because the manager of the property, Randy, was rude, dismissive and overly apathetic to any customer requests or complaints. he actually called one of our issues 'trivial.'

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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