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First time at Stock. At 1:30 today we hailed the dockmaster. They confirmed our slip assignment. No one met us at the dock. We got tied up. We couldn’t get the power to work on our transient slip. We called the office/ went to the machine. We hailed them and they said they’d send someone. I went to the ships store to beg for help. No one came for an hour and a half after we tied up. Decent facilities, worst service we’ve ever had. Stock made a complete recovery. They said our experience is not typical. We ended up having a great time and the staff and facilities were great.

Marina Response:
Thank you for choosing The Stock Island Marina. It was my pleasure speaking with you earlier. We sincerely apologize that no one was available to meet you at your slip upon arrival. That is certainly not the level of service that we are known for. Our whole team is dedicated to ensuring all of our guests have the best experience possible during their stay. Please let us know if there is anything else we can do to make your visit more comfortable.
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