No dock master on site to help. No running water to flush engines and clean boat upon return. Had to stop other boats from parking in the slip that I paid for.
Thank you very much for your feedback. Since your recent stay with us, we've addressed and corrected the issues that you've brought to our attention. Our new Dock Master, Edwin, started with us yesterday. He will be overseeing the dock and assisting all of our boaters with their needs. We are also implementing "Reserved" signs that will help our boaters identify which slips are open and which slips are booked. In addition, all of our slips now have running water.
We sincerely apologize for the inconvenience. As a new marina, we want to make sure every issue is addressed in order to prevent any recurrence and ensure every guest enjoys their stay with us. I hope you’ll give us another opportunity so you can experience our improvements firsthand. We will be reaching out to you directly.
Was this helpful?
Yes(1) -
NoReport