As I understand management of this marina got taken on by the private company that is doing a great job bringing this place to life. Grounds outside the docs are in impeccable shape, multiple bathroom facilities a clean and well cared for. Big and bright main marina building with brewery offers cozy outside seating with fire places. Decent size pool area. Very quiet, next to a nature preserve offering walking and biking trails but also only 15 minutes walk to the downtown area, that besides shopping, bars and restaurants has a West Marine store. Staff is friendly and knowledgeable, responded quickly to inquiries.
You can't beat the Chicago skyline, marina location one of the best on the lake. Walked to museums and restaurants. A bit noisy, perhaps, but you trade it for the spectacular view. Staff is friendly and very responsive. Facilities is a big disappointment - I felt I was back in USSR. Shelfs of the marina shop were empty. Store itself opens pretty late - good luck finding ice if you leaving early, plan accordingly. Bathroom/toilet is in sad shape - weren't dirty, but dilapidated, bare concrete and scary looking fixtures. Its pretty expensive marina (double or more the price of the others), plus electricity is separate charge. I hope they will bring the marina building from the prohibition era into the modern time soon, I'd be happy to visit again and give 5 stars.
Never actually got to visit the marina. They did not respond to my Dockwa request, called them, they said get back to me next day, but never did. Was lucky to get place in different marina after all the time I wasted waiting for response.
Marina's location is superb - few minutes walk to downtown, the grounds are kept in excellent shape, bathrooms are clean, but marina is dealing with challenging conditions - fixed docks just above water level and club building is closed due to COVID19. WiFi coverage could be expended - i had nothing in the south basin. Hopefully the situation will improve in the future, looking forward to visiting again.