I am a very satisfied boat owner and customer at Beaver Park North, and will return for my 5th year there. We must have a security card to enter, so we have private access - feeling safe and secure is never an issue. My experience has been the employees are ALWAYS available and ready to put our boat in (we use rack storage), and were immediately impressed as to how quickly they service us, as well as their other boat owners and customers. Almost all the time we put our boat in, the tow motor operator(s) (Pat, Rick, and James) see us either parking our car or gathering our gear, and they are already prepping the boat to put us in.....by the time we are at the dock, the boat is ready to go - and employees are always accomodating and helpful in securing dock lines or manning the gas pumps. The marina itself is a bit urban, but boat owners have access to showers, flush toilets and washers and dryers for extended stays - so those wanting to spend longer weekends/time should not be an issue. If boating, fishing and getting in-and-out quickly with fast access to Lake Erie is imperative, Beaver Park North is at the top of my list (I've also stayed at several marinas in the Marblehead/Catawba area, and the service at Beaver Park surpassed these marinas in terms of customer service/putting in and out). Very satisfied customer, looking forward to another summer with Beaver Park North!