From the start of radioing in and asking where our transient slip was to the ending of us leaving was by far the WORST experience we have ever had at a marina. We were not notified that there would be no shore power, so our fridge full of food went bad, we had animals on the boat that needed air conditioning, the marina workers were no where to be located and of NO help. We were never told any information about where bathrooms were or wifi connection. I called the front office and I was laughed at and not taken seriously when I said we would of never booked a reservation here if we knew the accommodations weren't available that were posted. The other dock slip owners have spoke nothing but awful things about management and the workers here. We witnessed an argument between workers and dock slip owners. When I asked the front office for managements phone number I was told that they ARE NOT TO BE BOTHERED on the weekends. It's labor day weekend, a big boating weekend and that's how management handles their marina? We will be sure to notify our home marina and our friends marinas that this marina is NOT the place to go. They took our money and could of cared less. HIGHLY DISAPPOINTED in safe harbor organization.