landonbayger

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I recently purchased a used boat from ECM. I live in Huntsville in northern Alabama. When purchasing the boat I had request a sea trial but due to mother nature we could not. I decided the purchase the boat based on being told the boat runs without issue. I also had concerns about the trailer being to small but was assured that even tho not the correct trailer, I would work. On my drive home, we couldn't go over 60mph due to the trailer starring to wonder from being back heavy. Once we got it home, and started to head to the marine, a tire blew on the back axle of the trailer and the opposite side was completely bald. spent the rest of the day replacing both. The next day we went to take it out, it over headed before I could get it to the dock after backing off the trailer. ECM had told me it had an overheating issue in the past but it was fixed. Once we were able to get it back to the trailer, the winch to pull the voat the upper post did not work. I called the salesman Justin, who has done alot to try to help out, and explained the situation. He went to his boss who told me that, "the trailer working could be up to interpretation". When trying to trouble shoot the engine over heating, I found that the cover for the raw water impeller was missing a bolt this causing the pump to suck air and keeping the water from being able to cool the engine. EMC says they just changed the water pump and has a work order to prove it. So they were willing to talk to me over the phone but were not willing to spend $2.00 to send me the gasket. The manager told me the problem could have occurred because the motor over heated, but this was the first time I attempted to run it! When I asked straight out if they could send me a gasket he said no its not warrantied. Their work isn't warrantied! Back to the trailer, they charged me $1500 for the trailer for "tax" purposes. due to the inability to use the boat they asked what they could do to help, to which I asked what they FROM THEMwere willing to as they had denied any of the previous requests. The best he could do was offer to cross dock a trailer and let me drive back down to get it. But still charge me the cost of the trailer. DO NOT BUY ANYTHING FROM THEM!

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