I am seeing a lot of reviews about friendly staff, but not the staff we met today. We made a reservation online this morning and it was not acknowledged and we tried to call 3 times without a response (it was declined 5 hours later online on our way back to where we came from...). We thought we would be able to confirm upon arrival , did not think it would be an issue to have a mooring. We were met by very rude staff at the launch asking us in an aggressive manner if we had received a confirmation and that there were no moorings available. I don't think we deserved such a treatment especially based on the lack of acknowledgment...