The interaction through Dockwa is great. The mooring balls are solid and easy to grab. Clean pendants and clever idea to use lobster pot buoys to indicate the end of the pendant. The maps on Dockwa need updating as they do not show all the new mooring ball locations. Email did though. Did not use the launch service but looks very flexible. We stayed in Inner Harbor which is a mix of eclectic charm and industrial fishing facilities. Close to the restaurants, wonderful inlets and very little wash from passing boats as it is no wake zone. Only down side was the fan noise from the seafood processing plant which did turn off at nigh though.