I can second the Customer service need ALOT of improvement along with. They make it sound good, but don't be fooled. Walk a mile to you car. Extra fee you to death. Highest priced marina on the island. Not worth the money. Advertise they are a gated marina. Gate only closed at night. Will tell you all the things they are "going" to do, but do nothing!! Park you car in a dusty gravel parking lot. Park in the paved one and get your car towed. Have to walk through a construction site to reach the marina. In winter turns in to a skate rink to reach the ramp. Ramp WAY to steep!! Lease means nothing to them. Will make changes as they feel like it!! With so many marinas on the island that offer so much more and alot less than this place charges. They have 2 harbormasters and believe it or not you got the GOOD one the other one is a NIGHTMARE!!!!!!