The Good: The staff and facilities were great. We had a good orientation when we arrived and later we had staff adjusting a fender that had dislodged overnight. The lounge was comfortable. Location is nice. Easy walk to downtown. Salem has a lot to offer. The (not so) Good: The transient dock was on the outside of the concrete floating dock. The boat was getting banged around. We would have had a better night on a mooring. I was excited to see that the marina had the concrete barrier dock... sad that I could not benefit. The gate access via smartphone app was only available to one member of the crew. The $2 dryer charged $5 to my card... I have $3 credit somewhere... I didn't in stal the app.
We left an hour before low tide and found keel grounded at the dock. That shouldn't have happened. We were able to push ourselves free. Good we didn't wait any longer to depart. Don't let them dock your sailboat on dock 10 or below. The staff was friendly and except for the above blunder helpful. The facilities were good. Nice firepit. Stayed again. This time on a mooring ball. Great friendly service. Desk, launch, etc.. very good communication when setting up the reservations.