polkajta

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The marina is great, assistance with docking is available if requested. Live music by two DJs was super and the give aways on Sunday nights could not be better. The management did a great job this past weekend.

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Nice marina with attentive dock staff. No restaurant on premises but free shuttle to any location requested.

Marina Response:
Glad you had a good stay with us! We feel our lack of restaurant keep this place a hidden gem, somewhere to peaceful and quiet to come relax. We try to make up for it by offering the courtesy shuttle and having bikes/electric cars to rent as well. An even more fun way to see our island! Hope you come back again :)
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Boating activities with staff continues to be good, however the elimination of laundry services, removing the grocery store and the game rooms is not promising for future trips to this marina. Also the distance between the kitchen and the Cafe is ridiculous. The restaurant near pool has been also eliminated. No towels available at pool, and bathrooms needed attention.

Marina Response:
Thank you for your very constructive criticisms and we are definitely taking them to heart for the 2022 season. Plans are currently underway to reintroduce laundry services (although it might not be ready for opening). We are planning on having the Galley House (pool restaurant & bar), the Cafe Boutique and the Sugar Shack open this season. We are also planning on expanding the provisions and sundries at the Boutique so that you can get the items you need more conveniently. As the new GM for the 2022 season, I am committed to making sure that the bathrooms are cleaned much more regularly. We hope to see you again this year!
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Compared with prior year stays, with the COVID oversight, we found services were very limited and we were disappointed. The restaurant and bars were closed, no water at the ocean, and staff did not seem at all attentive. Hopefully, it will be better next year.

Marina Response:
Thank you for taking the time to share your review with us. We're sorry to hear that our services did not meet your expectations during your recent stay with us. Due to the COVID-19 pandemic, we had to adjust our operations to ensure the safety of our guests and staff. Unfortunately, this has led to some limitations in our services, including the closure of our restaurant and bars. However, they are up and running just like before! During the COVID-19 pandemic, we were short-staffed and would like to apologize that you felt the accommodation was subpar. There's really not much to say regarding the ocean we unfortunately can't control the tides but we thank you for your understanding and we look forward to having you stay with us again soon.
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Townsend Manor Inn & Marina is truly the goto marina in Greenport. The entire floating dock has been replaced and working fine. The pool and concession stand was open and food and drinks were good. The dock staff is always available to assist when needed.

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Very good dock hands and crew and facilities well equipped. The marina shows a lot of changes over the years with much of the dockage areas replaced and supported by a very good restaurant (Salt)

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