ruffntuff

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Not sure where to start. The person that presumably is in charge of this mini marina (7 transient slips) is an arrogant bigot that knows nothing about customer service, humility, appreciation for where the buck starts and stops. Doesn't know how to open on time, chastises customers for wanting to buy coffee and fuel at opening, boots people off the property and tells them to never come back again, argues with local home owners and board members over his responsibilities, hides behind his wife and daughters as a screen. Treats neighbors/employees like they are subhuman. Horrible person acting out in a false perception of importance. This guy Neil is an awful person. I highly recommend you NOT support him buy buying anything here. I’d go 20 miles in either direction to avoid patronizing this terrible person. Too bad the residents don't terminate his contract and kick his sorry **s off their island. Fuel prohibitively expensive. “Homemade” donuts anemic and greasy.

Marina Response:
Dear “RuffNTuff”, thank you for your feedback and warning others. Yes, I get called these colorful names by a few boaters every year. That’s because I have zero tolerance for boaters who do not feel the posted property rules (or our reservation policy) applies to them. And, I have little patience for arrogant-rude boaters. With that being said, I’ll try to be more diplomatic and reign my voice when I approach situations like yours in the future.
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