sailingandwriting

🎉 Reputation: 20
Favorites
No favorites yet.
Lists
No lists yet.
Reviews

The AC person referred to me by the marina, James “Jamie” Parks with Gumfcoast Marine was paid to install an AC unit. Weeks later the install was not complete and he told me to “Fu*k Off” when asked when he would return to complete the job. James then called my partner in Maine whom I own the boat with and explained that he would never allow his wife to speak to or question a man. As a woman living on a boat alone, I immediately changed the locks on the boat in fear that he may return and take the unit. I explained this to Joan Mcgown at the St. Pete Municipal Marina, who promptly called my partner to explain to him that I had complained about the service. I felt in no way comfortable or protected by the staff after that. We will not return to St. Petersburg Municipal Marina.

Marina Response:
Thank you for your feedback. We are sorry you had a negative experience with a third party vendor and we will make note of your complaint against them. All vendors are separate businesses outside the Marina so we have no control over the interactions they have with their customers. That being said, we do hope you stay with us again and allow us to show you we truly care for all of our customers. Please feel free to reach out to our management team directly if you ever have any questions or comments, or if there is anything we can do to help remedy your experience. Thank you again, Sincerely, Dave Wirth, Marina Manager [email protected]
Was this helpful?  Yes - NoReport