I don't know how these people are in business, I bought a $400,000+ from Gray Ray @ Plano Marine in 2017 - until the deal was funded these people were awesome. Then when it came to service, and maintenance these people are the ABSELUT WORST I've ever deal with. I reach out to Denise Hoyle in mid February 2022 to line up my boat for service, "please see attached screen shop of the emails" Today is May 18th, 2022 and I can't even get a return email from these people. TOTAL CAR SALESMAN BOAT DEALERSHIP. I'm warning you to go somewhere else, not because I'm being disgruntle or mean, but because I don't want you to spend a lot of money on a cheap product that these people can NOT service. I don't write many 1* reviews, but when I do, they deserve it. I decided to sell my boat with MarineMax and they are servicing the boat. Which is de-winterizing, checking batteries, and topping off fluids. I've had enough with boating thanks to Plano Marine. I'm warning you all who read this and the attached screen shots. This is a poorly run business, horrible communications, weak leadership, disconnected teamwork, no mission statement, and communications is horrible. This business will go under when the economic crash gets here.