We had an excellent stay at Pilot’s Point. We traveled there with two other boats and they were able to accommodate us and keep us all together on the same dock. The dock staff was friendly and helpful. The marina has so much to offer and is beautifully maintained. The marina is very organized and well run, which is hard to find, especially for a marina their size. We are looking forward to coming back. Thank you for a great visit.
We enjoyed our stay at Safe Harbor Mystic. The marina is in an excellent location on the mystic river. Short dinghy ride to town. There was a nice pool/ hot tub and descent bathrooms. We will be back.
We called on a Friday morning to reserve a transient slip for that evening. We appreciated that they accommodated us and found room for our boat. Once we got there we were disappointed with the lack of service and communication. When we called on the radio as we approached they gave us our slip assignment. However, they never provided us a map of the marina and it was difficult to find our slip. There was no dock hand to greet us and help us tie up so my husband was all on his own while I watched our small kids. We never received any email instructions about how to access the wifi, restrooms or pool. We never figured out the WiFi and we had to hunt down someone who worked there to finally get access to a card to allow us to use the facilities. I called the office Friday evening to voice my concerns and as of Sunday I still have not received a return phone call. We will not return.
We highly recommend mystic seaport. Great place for kids. The staff was so friendly and accommodating. We will be back!