vernonb

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This may not be the fanciest Marina but it certainly is one of the most hospitable and warmest marinas on the North East. Kim, the owner operator and her team (Carson and husband Chris) go out of their way to create a friendly and home-like atmosphere. One feels like part of the family. Boothbay is on our annual schedule, not because of its beautiful setting (which it has) but especially for the unique hospitality and friendship this Marina and Kim provides.

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Chris, the dock master and his team were extraordinarily helpful and skilled. The amenities at this marina were a step above all other marinas we visited. In particular the restrooms and showers were in great condition, had fresh flowers and unusual in my experience, towels, shampoo and soap were provided. Make up remover was even provided for the ladies. In the laundry room the washers and dryers were new and were available at no cost; as well detergent etc again was available at no cost. Kudos to Chris and his team. We will certainly be returning.

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The slips are great as well as the personnel. Not awarded a 5 star because wi-fi service is terrible. It's intermittent, connection is lost all the time and when connected the speed is unusually slow. Finally, we have been coming here for about 4-years and each year I am told the land side facilities will be completed soon. Still no progress.

Marina Response:
Thank you Vernon for the feedback. We always enjoy having you and are equally anxious for the development to move forward. We are happy to give you an updated timeline if you'd like one. We look forward to seeing you again soon!
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Davey and his crew were superb. Professional and nothing was too much trouble. Facilities were significantly better than most marinas we visited. Highly recommend.

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The amenities at this marina are head and shoulders above anything previously encountered on the East Coast. Sets a new standard for marinas which hopefully will be followed by others. Bathrooms and showers at a level one would expect at a four or five star hotel.

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Dockmaster and crew excellent. Actual docks could do with a serious renovation including extending piers. Notwithstanding, highly recommend and will certainly return.

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Dock-master Ryan and his team were great. View and ambience of harbor terrific.

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Harbor master and his crew were very helpful

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I cannot speak more highly of this Marina. The amenities were top-notch (other than wi-fi) but more importantly the people were extraordinary from the lady who runs the cafe to the management, technicians, dock master and dock hands. Had some unexpected electronic and other issues and these were taken care of in the most professional manner. Most marinas could care less about transients but this Marina treated me as if I was a long term customer. If they were not so distant from my home base they would be my base of choice. Cannot wait to return.

Marina Response:
Thank you! We hope you will return the next time you cruise our region. See you then!
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Facilities impeccable and staff one of the friendliest we have encountered.

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Staff great but facility needs major capital expenditure. Would not return.

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Staff were great but facility (docks, electric) needs a major upgrade.

Marina Response:
Thank you for staying with us, and for your feedback. We are happy to let you know that the docks and electric on the north end of the marina are slated for upgrade & replacement, so stay tuned, and we hope to see you again!
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Kate, the dock master, is the best. Always a smile and nothing too much.

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Dock master was incredible. With impending storm he rearranged marina so everyone was safe and protected. Very pleased with our stay and will certainly return.

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Facility was the best and most importantly staff (particularly Amy) could not do enough to make our stay most enjoyable. Definitely will be returning.

Marina Response:
Thank you Vernon for your review. We loved having you at the Marina and excited to see you next year.
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Industrial in character. Facilities basic. Good Wi-Fi and dockhand helpful.

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Area is beautiful and yacht club personnel great. Excellent wi-fi

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Dock master (Owen) absolutely great. No amenities other than water and electric.

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Very helpful in leading us to our mooring.

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Would help if there was assistance in docking

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Marina personnel great. Also needed repairs which marina was most helpful in taking care off. Great people.

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