We have stayed in Sailors Haven on a number of occasions this summer. The marina is lovely, the beach is a short walk away, and the sunsets on the North Dock were always breath-taking. The new reservation system is convenient and easy to use. Steve, the Marina Manager, is an awesome hard working, friendly, and efficient guy who goes out of his way for boaters and ferry visitors alike. He is "Johnny on the Spot" no matter what you need! His staff is great. The Dockmaster Hailey always has a smile! Steve has made some great changes to the Concession Stand! The new menu and cocktails are a welcome addition. So are the earlier/later hours. By keeping the Concession Stand (Sassyfrass) opened later all of the Boaters can gather together in the evening in one place! We have known many of these folks for years it was great to sit together at the concession with them. I would say my only complaint has nothing to do with the Marina Management itself but rather with the Federal Parks Department. There are no hot showers and the showers that are there have no doors. I have never been to a Marina that doesn't have showers!! The beach itself was littered with snow fencing, pilings, and other debris. Why didn't the Parks people remove that dangerous debris? In addition, there is NO HANDICAPPED ACCESS TO THIS FEDERAL PARK/BEACH! REALLY!? Pre Sandy there was a ramp to get to the beach from the boardwalk, now there are only a steep set of stairs! Shameful! The Electric Service in the Marina leaves much to be desired. There are slips that are 15, 16, 17, 18+ feet wide and they only have a single 30 amp service? Really? These slips easily accommodate 40, 50, 60 foot boats. They should have the correct Electrical hook ups!! There are a few wider slips with 50 amp service but more are needed! All slips over 11 feet wide should have two 30amp hook ups or a 30 and a 50 amp hook up! Apparently the service was replaced post Hurricane Sandy but in typical bureaucratic government fashion they didn't have the sense to update the service. To further frustrate matters Watch Hill did upgrade the service but when you go over there you need a blood transfusion by the end of your stay (mosquitoes). I hope Steve will be staying on as the Marina Manager he really is awesome! I also hope the Parks Department gets its act together and does something about the debris, shower doors, Handicapped access, electric, etc... preferably THIS WINTER!!