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We have been here many times over the past five years and came for a couple days the week before Labor Day. Dockhands Alex and John answered the radio hail right away and directed us to our slip. They offered a floating slip but we preferred the fixed dock and they put us exactly where we wanted and were very helpful and nice. Docks are in very average condition with some loose boards and some warped but they were going around making repairs. The bath house is adequate and very clean. I’ve seen others complain about no hot water but did not have that problem. Some people expect super luxurious bath house because this is a Hyatt and are disappointed but it’s average and works fine. It’s a bit of a walk to the pool but not that different from other large marinas and they will take you by golf cart if you ask. The grounds and multiple pools are gorgeous and we can bring our dogs to the grassy area near one pool so they can hang with us. The whole place is super dog friendly. A few restaurants on site are nice but our favorite is closed for the year due to COVID-19. There is a small beach with water craft and paddle boards etc for rental and bikes to rent. A full golf course, mini golf, tennis courts, Volleyball court, indoor gym add to the fun. We love this marina and were disappointed to see it so empty. It’s a great place. Come on folks, go visit!
Update 2021: Marina now under management by Oasis for just the past month. The dock hands were very friendly, helpful, polite and knowledgeable. The docks are not any different but serviceable. Restrooms appeared the same other than nice fresh shower curtains and presence of shampoo, conditioner dispensers etc. nice touch. We use our own shower on our boat the ones there looked very clean and they even supply towels in the bathhouse now. They are open to suggestions. We thoroughly enjoyed our stay and plan to return several times over the summer.