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The only reason this gets two stars is convenient location. We did not use Dockwa & called them directly. They handled it promptly & even gave us the slip number. We later found out why we got the slip number at the same time. We were never able to reach them in person by either telephone or VHF again. When we entered the breakwater shortly after 2:30 PM, we attempted to raise them 3 times on VHF & call them twice to get better directions to the slips. No one ever answered. In talking with some people on our dock, we were told this is usually the case. Dock signage is almost nonexistent. We found our dock by process of elimination- very difficult in a deep keel sailboat & got her tied up without difficulty. We walked over to the office. It was closed with a sign that no one could enter due to COVID & to call. They were supposed to be open yet. Again however- no one answered & no way provided to leave a message. I finally found the security office & got a key ($10 deposit required) & was told location of restrooms and showers. The women’s is pretty clean and has private shower stalls with a dressing room. The men’s was filthy and disgusting! You must leave your clothes and valuables in a group dressing area. Facilities are nothing like advertised. Use this one only as a last resort, We’ll never use it again