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We arrived in foul weather and followed the instructions provided, there was no answer on our VHF hail. Eventually I called the Marina number by mobile number, I got a recording and left a message. I was called within the next 30 minutes and told that the mooring I was randomly on was OK. Though the mooring pennant was too thick to go through my bow fairlead, the only advice I could get was try another one, we were in very windy conditions.