63 Pilots Point Drive Westbrook, CT 06498 | |
41° 16' 13.09'', -72° 28' 5.88'' | |
860-399-7906 | |
VHF Ch. 9 | |
$4/ft - $5/ft | |
shmarinas.com | |
Clinton Harbor |
Diesel $5.08
Gas Premium $5.21
Located in the charming town of Westbrook, the sprawling and amenity-rich Safe Harbor Pilots Point is moments away from the quaint coastal communities of the Long Island Sound. From water sports and swimming to picnicking and Member events, boating enthusiasts will find everything needed for a weekend getaway or an ideal summer home.
Very nice marina. Very clean. Dockhands very helpful. We pumped out and got fuel. The marina is very large. Nice areas to walk along the ocean as well as within the marina. Restaurant in the marina was closed when we were there at the end of April. There are a couple of restaurants within a mile of the marina - we did not try them so unable to comment. No gate at the dock but marina is secured at both entrances by a key card. We saw an active security presence within the marina after 5:00 PM.
Great marina. Clean good quality docks and responsive staff.
Love it. Always happy to return from other marinas.
We had to arrive after everyone had gone home at the dock, so the Dockmaster let us know where we could tie up for the night and have power. A very nice person going home late from the accounting office gave us a ride to a nearby restaurant. A treat after a rough cold day. Thanks everyone. Service department took care of a problem that wasn’t fixed right in Newport and did a great job at a reasonable price. What more can you ask. The dock crew was great as usual.
Reservation was easy and the dock staff had our space available where we wanted it and when we arrived. Everyone was super helpful and facilities very nice!
Great stop for us. Very well kept marina. Very helpful dock staff. Good price on diesel. All good!
Super convenient location right off of the sound very clean bathrooms
Beautiful spot. Excellent facilities. Fine help.
Chris and crew were a huge help even though we were late getting there. Big thanks to Soren as well.
A great facility! Small craft advisory on the Sound, but calm as a mill pond inside. And Kip and Dave did a GREAT job diagnosing and fixing a persistent problem with my alternator.
We are giving the marina five stars because Jack, the dockmaster, did a great job helping us dock during the storm. He is a very knowledgeable dockhand who knows what he is doing. We appreciated his communication and professionalism. Thank you, Jack.
Their staff are the best in the business. Very courteous and professional. Always a great place to stay.
Wonderful facility with some welcome live music in the evening. And big kudos to the dock assistant who worked with our friends to play a well-executed practical joke on us!! Thank you. Lots of fun.
Good, except they located us at a dock then put another boat behind us blocking our early morning departure. We had to untie, unplug, then swap the boat locations the evening before departure. The reconnect the power. We were disappointed that laundry facilities were not available on site.
We had a great experience at Safe Harbor Pilots Point. Everyone was extremely helpful and friendly. Next time we will make use of the pool. Additionally, they offer so much; restaurant, grills, basketball court, playground for kids to name a few. We will definitely be back.
What a huge place and kept in beautiful shape. Dock staff didn't do their homework and moved us twice to another dock, actually three times. The two dock hands were very courteous and helpful, I just don't know why they didn't check their records when I hailed them. No big deal, but they left so fast I didn't have a chance to tip them. I guess a lot of boats were coming in at that time..
great slip nice docks great pool showers and bathrooms were great giant facility I love that you can get a pumpout so easy ... they schedule it and always come
Outstanding service upon arrival and facilities immaculate with great live music.
Great crew at the gas dock. Bathrooms clean. We’ll be back.
Staff was great, pumpout boat quick and efficient, nice floating docks. Fuel dock has high speed or regular for diesel. Decent restaurant on site. Nice clubhouse. Second visit this summer, will definitely be back when in the area.
Easy in and out, easy to get fuel. Clean docks and helpful staff. Always a stop on the central Ct coast for us.
Easy in easy out, clean and quiet. Great showers! Dockhands were super friendly and helpful.
Competent staff, friendly and helpful. Facilities are very good. Restaurant food is bad.
easy in and out great staff at fuel dock helping with the boat
Beautiful facility, great dock staff. Stable, well built docks. Quality, well staffed restaurant.
As always the dock crew was extremely helpful, courteous and friendly. The facilities well maintained and clean.
Great staff, great marina, and nice location. Really well run and very helpful.
Great marina. Friendly and helpful staff. Many fun marina events. Very clean facilities.
Great crew, great slip, clean facilities. We will be back.
Terrific. Again, very helpful staff. Could not do enough for us. Great stay.
We just stayed for one day on our way from Warwick, RI to a trip up the Hudson; but, it was excellent. Chris guided us to our slip via VHF and Vinny and Ian were there to get us secured. Helpful and cheerful dock hands are always a plus. Ian drove us on the shuttle service to nearby Old Saybrook for shopping and dinner. Facilities are spotless. As Safe Harbor members the stay was free! Highly recommended.
We needed a marina for a Safe Harbor due to an impending storm. We were welcomed in and the docking staff was at the dock waiting to help us tie up. The Marina courtesy van took me out to pick up our dinner and the facilities were clean and top notch!! We will definitely be returning.
Very pleasant experience marina is well kept and comfortable. Appreciate the safe harbor courtesy and look forward to returning enjoyed the restaurant as well
Wonderfull marina staffed with great people. Very nice restaurant. Alex W.
Wonderful dock staff, clean and well kept up facility—super restaurant!
Stay was great, very helpful staff, comfortable accommodations, clean facilities.
Very nice and clean marina, good restaurant on the site and many options near by. Staff very helpful.
Clean, friendly staff. Not our first time there and not our last
Excellent docking staff and facilities! We enjoyed our time and the help from the staff! Looking forward to returning again.
Clean facilities, helpful staff! Will visit again!
Dock staff was great and put us near the gas dock due to my back issues. Dinner at Bacari was great. We stop several times a year and it's always a great experience. S/Y Grace
Great amenities, convenient access to nice restaurant (Bacari Social), fun happy hour event with band in Friday, helpful dock staff. And donuts on Saturday morning!!
Dockmaster and staff are, as always, professional, helpful and friendly. They give precise, understandable instructions to incoming vessels and direct/guide vessels to their slips with adept dock staff. Always a pleasure staying here!!
Great marina staff very helpful and friendly.
Very good dock staff. Good facilities. This is a huge marina. The transient slips are very convenient. We left in super low tide but there was still plenty of depth through the channel and at the docks
Excellent. The marina is kept in great condition and the staff is very helpful.
Excellent Facility love the service and amenities.
Experienced and helpful. Full service marina. Love the pool.
Staff was incredibly nice and helpful. Excellent stay. Love this place . ⭐️⭐️⭐️⭐️⭐️
Great staff, wonderful location, lots of green spaces.
Great Place, great staff. Everyonr should meet "Bob the Mayor" on C dock
Great facility with super views, extremely well managed, happy helpful and professional staff. Wonderful spot to stop, the restaurant on Bacari Social is excellent.
Without a doubt, one of the most beautiful Safe Harbors we have stayed at. Very helpful dock staff. Great new restaurant.
Always great. Restaurant could have been better
Great facility, great staff. Just finished an 9 day cruise along CT coast, 7 marinas and yacht clubs and this is the only one to get 5 stars.
beautiful marina and great location. We will definitely be back.
LOVE IT HERE! Friendly,clean and totally beautiful all around
Very capable and courteous dock hands, nice and close bar/restaurant, very affordable diesel fuel prices!
Great service. Mechanic stayed late to finish job to our satisfaction. Highly recommend this marina.
Very nice marina. Clean restrooms and showers. Nice pool. BYOB happy hour on Friday with live music and hors d'oeuvres.
Fantastic service, people and facility. Wonderful restaurant. We really enjoyed it.
Top notch facility and staff, will definitely be coming back⚓️
Stayed here over 4th of July. Dock staff were fantastic, got us right into our slip and took us to grocery store in their shuttle. Marina is clean and well maintained. Pool area was nice and clean. Had a coolant leak, the service staff looked at it, found the problem and overnighter the parts to get me going the next day. Fantastic service all around! We'll be back!
One of my Favorite Marinas. Sarah and crew make you feel right at home.
This marina has great amenities. The Bacardi Social restaurant was good and right on the property. The staff is excellent here! From docking, fueling, ice runs, golf cart pick up. Outstanding!
Always great. Very good dockhands and great attention to customer needs.
Sara and the team always make us feel at home!
We arived an we're assisted in docking our boat. Everything went smoothly. We had a nice dip in the large pool and a nice hot shower. We then used the marinas grill to cook dinner. Everything was perfect. Great and courteous staff was welcoming.
The facilities, service, and overall experience was fantastic. I would not only go back but recommend this place to anyone You pay a bit more to get more.
Beautiful place with many nice amenities! Nice beach near by. Beautiful lush green salt marshes with Egrets! Great staff. Very helpful and friendly. Definitely a great place to hang and explore? Isle of Skye
We come here regularly because it’s such a welcoming and well run marina - well staffed with energetic dock hands, beautifully maintained with nice amenities. Great place to relax.
Friendly, helpful staff. Trouble-free check-in. Very nice facilities and clean showers. We would definitely stay here again.
Great Marina, appreciated ride to Essex.Clean facilities. Friendly staff.
Sara and the team at Pilots Point are outstanding! Cannot recommend this marina enough. The facilities are spotless and modern.
@hughestdavid I have been keeping my boat here for 5 years now and have had nothing but an excellent experience. I agree, it is an amazing place to stay. I love taking a dip in the pool on a hot sweaty day or relaxing by the new firepits. Sara was extremely nice; however, I have had a very different experience with the dock boys. They have catered to any need without question and seemed to have great personalities. I have never been unable to find an open grill. (And I grilled every Saturday night for the past 5 years). Regarding the flag I have seen it flown from 7:30am to 7pm every day. I've seen them take the flags down many times, often they patriotically fold the flag while singing the national anthem! You must have caught them on a very very bad day because they are very well trained and respect the flag.
Well kept, excellent facilities & helpful staff.
Got in after the early 1600 closure and left in the early morning before opening, but Sarah provided a marina map via text and was very helpful. Will be back!
Nice clean marina. Dock hands are very helpful.
What a great Staff! They are always on the Docks lending a hand. Friday night band/happy hour was fun! The Saturday night end of the Season pig roast was superb! Transients are made to feel welcome, including receiving a bag with events info. Beautiful Marina!!!! This is what a Safe Harbor should be!!
Very large marina....restaurant on the premises....gas grills...nice reck room....good place to go poking around with a dingy....rest rooms and showers were very clean....dock staff were very helpful. Nice place to visit
Was an awesome place to stay, Enjoyed the pool Fire pit area, club house and programs, also the local restarunts. Sara was nice, dock boys not friendly or seemed to lack personality(snobish). Wish there was one more grill supplied for grilling there was a long wait with many people waiting to use 2 grills in pick nick area. The 3rd grill was was disabled and abbandoned long ago. Was sad to see they had very little respect for the American flag never flown until late morning or early afternoon and when not flown was crumpled in a ball on the gas dock office table. When carrying the flag through the marina the dock hand threw it over his shoulder. So sad to see no respect, obviously not trained properly. Otherwise nice facility, clean, well maintained.
What a great location and ship shape clean marina. Live all the dock interconnect. No need to go inland to get anywhere unless you want a quick cut thru. Super friendly staff and accommodating , nice touch with the welcome bag delivers to the dock. Grills were great plentiful and quality with plenty of space and views showers and bathrooms were county club quality. We will be back!!
I paid 5 psf and we expected a courtesy shuttle. Please apply an appropriate refund. Josh Goldman 917 859 7764
Great dock hands. Clean bathrooms. Quick and easy to get in and out
Pilots Point was as always a great trip for us. The staff accommodated our request for an outside slip due to our older boat with lack of tight quarters maneuverability. It is most appreciated!!!! Thank you Pilots Point
Sara and the Marina/dock staff were outstanding !!!!! Looking forward to going back!!
Great friendly staff, wonderful up to date facility. Can’t wait to go back.
Stayed 4nights over the 4th of July. The crew there is wonderful. We had 12-14 boats all from Deep River and they did a great job docking us all together on the gas dock. We very much appreciated that!
Great stay as always. Dock staff very helpful with slip assignment in advance and came right out to help. Bacari Social was delicious and they had a band playing outside , wonderful
What a pleasure to stay at Safe Harbor. The facility is meticulously maintained and clean. The staff are beyond friendly and competent. Its a great location with a lot within walking distance. We will most certainly go back.
The fuel dock personnel are nothing but stellar at their jobs. Super friendly and always willing to do whatever it takes to make my stay there the best in the area The pool makes it feel like I'm at a resort. It would be nice if there were laundry facilities as described in Dockwa.
Very clean marina. Friendly and professional staff. Nicest marina I have been to in the North East. Only issue was we ran aground (sailboat with 7ft draft) trying to get to the fuel dock at low tide.. But this is outside their control. Marina staff was very helpful in this situation.
Wide fairways and nicely marked slips made docking easy. Also enjoyed the pool and bathroom facilities. Will be back!
All was great including fuel price. We are coming back on Sunday. Staff is friendly and helpful. 👍
Love this marina. Great staff. Clean. Tricky currents on the transient dock
GREAT visit at Pilots Point! The staff is AMAZING. Thanks to Sara, Jack, Chris, Isabel and the entire team (can't remember all the names) for the docking help and responses to all our questions. They made us feel like truly valued guests. And the facilities -- pool, showers, outdoor tables & chairs, BBQ grills, fire pits -- are perfect. Great onsite restaurant, too.
Excellent visit. Staff was attentive, facilities were clean, pool was refreshing.
.everything was great. The marina was beautiful and the people were friendly. Will definitely be back
Beautiful, clean and 💯 better than Strong’s. Thank you for a fabulous time! We will definitely be back!
A great place to visit. Dockmaster Sarah snd her crew are fantastic!!
Friendly staff, helpful, efficient, very clean and organized grounds and marina, Excellent restaurant on premises, "Bacari Social".
Great overnight stay, great staff easy in and out on way to NYC
Great management of this location!! We were pleasantly greeted, assisted with fuel and docking. We could not have asked for better service. Warning if walking west, ask the marina the shortest route as GPS didn't help us here.
Clean dock areas and clean baths and courteous staff
A really well organized marina with friendly and competent dock staff. Bills Seafood is a good restaurant up the river just past the bridge.
Great marina. Clean bathrooms and pool facilities. Close to restaurants. Friendly and helpful staff. The price of gas was misrepresented as “including tax.” When we went to pay they added tax. This adds up when buying hundreds of dollars worth of diesel.
Grat facility and staff was very helpful, friendly and attentive.
Convenient, very helpful staff, great food and staff at the restaurant. Very nice, clean showers etc.
Excellent stay, everyone was so professional and helpful at Marina. We had a few things that needed fixed and they could not have been more responsive. Max orchestrated quick repairs and Sarah did the same with our docking needs. Christian took us too Stop and Shop for needed provisions. We look forward to returning.
Very protected harbor. The staff was excellent. Great facilities.
A great marina with many amenities and a friendly and knowledgeable staff. On our arrival, the crew was there to assist us with docking. The grounds are spotless and restroom facilities are super clean. There are gas grills placed throughout the marina and a short walk will take you to the town beach. We have been here several times and always have had an enjoyable stay.Great job Sarah!
We enjoyed our stay. Staff was great and facilities were clean and orderly. Only issue for us was terrible WI-FI. I was a bit surprised with a Safe Harbor marina having such terrible service. We will be returning as our stay was enjoyable
We visit Pilots Point every year and as always our stay was perfect! The staff was great once again and we happened to be in port during "pirates week". They put on a scavenger hunt that you did via tender followed by pizza and prizes, and needless to say it was a fantastic time! On another note I was in Mystic the night before and had a bilge pump go out. I left a VM for the parts department the night before for the part I needed and it was at Pilots Point.....GREAT Service!
We had an excellent stay at Pilot’s Point. We traveled there with two other boats and they were able to accommodate us and keep us all together on the same dock. The dock staff was friendly and helpful. The marina has so much to offer and is beautifully maintained. The marina is very organized and well run, which is hard to find, especially for a marina their size. We are looking forward to coming back. Thank you for a great visit.
Marina and staff are great. It’s much more shallow than on the website.
Nice marina; laundry facility is missing.
Pilots Point is usually a 5 star experience, but today was an exception. For some reason there was only 1 person dock staff person on the grounds. As a result no one was able to assist on the dock catching lines. Got my 45' sailboat into the slip alone fine despite midslip pilings and minimal horizontal clearances, but it was not the typical Pilots Point service. An anomaly I'm sure, but...
Excellent marina, friendly and helpful dock staff. Property is very well maintained.
Great staff. Clean facilities. Nice docks.
This was our 1st trip to Safe Harbor Pilots Point and not our last. Facility is well maintained and spotless. Sara, Kip and the team there were all extremely helpful and polite. Our preferences were happily met which made our trip more enjoyable. We highly recommend adding this marina to your next trip. You will not be disappointed. Thank you, Fred & Jan ("JanMarie VI")
Great place! Definitely be back. Only thing missing is a coffee/breakfast spot at the marina.
Needed to have garbage bins on docks. The playground needs to be fixed and updated. The bathrooms and showers are extremely clean but are outdated. There needs to be a clubhouse on the south side. Pool was large and clean.
Helpful staff, decent facilities, excellent restaurant
The crew at Safe Harbor Pilot's point is always great. Facilities and grounds are well kept. We enjoy our stops here!
Dock staff and facilities are top notch! Great new restaurant at the marina. Will be back again! Thanks
Great location and nice facilities, really enjoyed the area and the dock set up was very good. Definitely will go back in the future.
Very nice facility . However there are no laundry facilities
Always have excellent service and great stay at Pilots Point. So happy that we can use our free nights there!
Friendly dock staff and dockmaster, very willing to help on anything and everything. East slip to get in and out of. Would definitely visit again.
The wi-fi is slow and not totally reliable. The password is too long….especially true for smart TVs that don’t have a keyboard app.
Great location, friendly and helpful staff - will be back👍
Quick and easy access from the Sound. The team saved our bacon when we called them late in the day with a problem with our sailboat while heading down the Sound and needed after-hours docking and next day engine repair (alternator was not charging the batteries). They were helpful and unbureaucratic, even offering free shuttle to supermarket for provisioning, and the yard team found and fixed the problem in an hour. Having a good restaurant on-site was a plus. This place has everything - except, inexplicably, laundry facilities.
Stayed here one night while transiting east. Very nice facility with pleasant helpful staff, nice bath facility, popular restaurant. Pretty easy docking for transients.
Very nice marina with friendly and helpful staff. Good stopping point between Block Island and the western part of Long Island sound.
Great stop over on your way to Block or Greenport. We love the amenities, cleanliness and friendly staff!
The staff was so nice in the docks and the restaurant which just opened two weeks ago was great as well. The was a wedding going on so the restaurant was closed Saturday, however we enjoyed the band from the boats!!! We will be back!
What an amazing stay at Pilots Point! Sara and the staff took great care of our group and provided exceptional service with a smile.
We just needed a slip for an overnight stay while moving the boat. Super friendly and accommodating staff. Beautiful facilities and very easy to get in and out to the Long Island Sound.
Nce place, but I was unable to use the Wi-FI, and wasted an hour trying to get connected and set up a dockwa acct. Dock hand finally had to do it for me on the office computer. Never did get connected, and their Wi-Fi interfered with my own cell data, frustrating debacle. Especially when paying high rates.
Beautiful marina, with helpful staff! I appreciated the phone call telling me which slip to take.
Nice people and beautiful marina. Good service. Good electric.
Great staff. Had an excellent stay at Pilots Point
Amazing location. Lots to do. Channel entering and exiting very narrow and poor location for fuel station. Difficult to find someone in main office. Was not provided WiFi password.
Nice stay, facilities were clean and grounds were nicely maintained.
This was our first visit to Pilots point and it wont be our last. This marina is fantastic! Upon arrival and calling the dockmaster we were immediately greeted in the harbor by a small tender that took us to our spot, we came in with 4 boats at the same time. The 2 deck hands were prompt and got us all tied up quickly. Each slip has a dock box, power, hose, etc, the docks themselves are beautiful with a composite type decking and well maintained. We were on M dock right near the bathrooms and pool. The bathrooms were clean and had 3 toilet stalls and 4 showers, you could smell the bleach in the morning, they kept them very clean. behind the bathrooms there is a nice pool with lounge chairs. There is another pool on the other side of the marina as well which is a little more updated, but our kids didnt care. Behind the pool is a nice pavilion with tables and grills, then a large playscape for the kids. This is a great marina to have a dinghy if you want to explore, or take it to the other pool. We also went up into the march for miles, the kids loved it, and its a short ride to Bills seafood for dinner or icecream. They also have a free shuttle which took some people tot he outlets and back which was very nice. next time we come back it will be for 3 days, this place is fantastic!
Doc hands need to tie the line to the cleat - not hold it, especially in a wind, a slip too small and in tight quarters. Such was our issue. Everything else was just perfect. Wish the restaurant was open longer. Security Guard was very nice and helpful.
Great facility. They have everything! Had a refrigerator malfunction. They had a repairman on the dock when we arrived. Everyone was pleasant and professional. We go there every year!
The check in process was efficient since they had our arrival on record and we prepaid. The overall marina conditions were fine. However, we received absolutely no attention. There were no dock hands to help us into the slip, no one greeted us and no one gave us the “lay of the land “....things to do and see, restaurants, facilities, etc. We’ll give other Safe Harbor marinas another shot, but we won’t be returning to Westbrook. Cedar Island marina and in Clinton, CT is just west of here and is much friendlier and helpful.
Safe Harbor’s best marina in the Northeast. Too bad more of their marinas aren’t run as well
My husband and I love staying at Safe Harbor Pilot's Point! It's clean, the employees are friendly, the views are amazing, and there's a lot do within walking distance. The property is well maintained and we hope to visit again next year!
Just want to take a minute to say how incredibly happy we are with the work these men have done on our 39' Cal! A complete redo on our mast, bottom painting, wax & shine, pump replacement etc. A shout out too Bill the painter, Brain & JC (rigging & electrical) and of course Justin the Assistant Manager! What a great team. Thank you all so much for your our hard work! So so HAPPY! Ed & Sherry (Aldebaran)
Good stopover on the way to Block Island. Nice pool good restaurant. Good staff.
Great place, very accommodating with a superb dock staff !
SHPP is a great marina with a friendly and helpful staff. The grounds are immaculate and the pool is refreshing. My granddaughters loved the playground not far from the pool and Liv's Restaurant located in the marina serves up a great lobster roll.
Very nice marina the staff is amazing, they came out with skiff to escort us in.
We sailed to Pilots Point unexpectedly for repairs. We'd been there several times before and always had good experience. Outboard of 25 years finally gave out and Dean, the service manager could not have been more gracious. The courtesy extended by all was above and beyond but a big thanks to Dean.
Great marina! Very professional and helpful staff. Spent a few hours in beautiful pool That was not crowded on a sunny Sunday afternoon. The docks are in great condition and there is no wave action at all within the marina And no noise so you sleep very Here. Overall I give this marina two thumbs way up !
We had a great time. Staff was very helpful on arrival. Facility was ship shape.
We love this marina and visit every year. This time we were late in the season (last week of September). We understand about the pools being closed and even the restaurant being closed for the season. But it was a bit much that the A/C in the lounge and rest rooms was shut down already. We had unseasonably warm weather during our stay and the lounge in particular was too hot to use.
Boatyard staff were very helpful over phone prior to visit and when arrived and left. Very nice bathrooms/showers too. Highly recommended!
Pilot's Point is a first class marina. Staff provides excellent service. Good restaurants are nearby within a nice walk. When mechanical help is needed, they are competent, caring about your wish to get back on the water as soon as possible. Access off the Long Island Sound is so easy and close, yet the marina is well protected no matter from which direction the weather comes. I could say more good things. But you get the picture.
Very helpful staff, clean marina and great spot right off the sound. A definite best stop over, when sailing from New Rochelle to Block Island. T
Not my first time and as always the staff and facilities are awesome. Michealla can handle a dock line like few can and she’s knowledgeable and professional. Justin stepped right in to handle the stern line even though he was done working for the day. Says a lot about the staff that they are always “on” and how well they work together. Beautiful grounds, docks and facilities. Always a pleasure to arrive at Pilots Point. Thanks all.
This was our first time to Pilots Point and it didn’t disappoint. We came in with 3 other boats and they were able to get us all together. The grounds were beautiful. The docks were new and bathrooms very clean. The kids had a blast in the pool and playground. We will definitely be coming back!
Great, knowledgeable staff. Lovely property to walk around. Even though we didn't use it, the courtesy shuttle was a plus.
Excellent facilities, friendly and helpful staff.
Facilities and staff more than met our expectations
Very nice stay. Only downside, the restaurant didn't serve alcohol and no volume discount for diesel at the fuel dock.
Pilots Point Marina was exceptional! We arrived a little early (noon) to get ahead of the weather and the staff were accommodating and helped us refuel and get settled. The girls shuttled us to a nearby restaurant on Saturday evening in the courtesy van and went out of their way to come back and pick us up. We really enjoyed the weekend, This was our second time visiting and Pilots Point continues to be an exceptional facility with awesome staff!
Beautiful spot! Needs a better handicapped shower. Had person traveling with us who needed A) a seat and B) a spray hose due to a medical condition
Dockwa is easy to use and has the best list of marinas to review and choose
Excellent facilities. Attentive dock staff. They are available to drive you to local markets.
Safe Harbors Pilots Point has really gone downhill. When the Brewer family had 100% control of the marina it was a much friendlier place. Now with the acquisition, the down to earth feel has gone out the window and the corporate mumbo jumbo has been ushered in. We tried to make a reservation and could not get a straight answer if they had room, and when we came to the fuel dock we were saddened to see that Max was not there anymore. In previous visits Max is what made us want to come back! So with him gone we were not too thrilled. With that being said, we were rubbed the wrong way and proceeded to Clinton and had a wonderful stay at a marina there (I will refrain from stating the name, but it is the biggest in Clinton.) If you want a down-to-earth feel then proceed elsewhere!
Great clean well maintained marina. Lots of good local restaurants and the staff was very helpful.
Called on Monday morning to request a repair when I arrived, was told they'd have someone look at it that day. Asked Tuesday morning for a status update since no one looked Monday, they again said they'd send someone today. Asked Wednesday morning for an update & was again told someone would be out today, but that they may not want to do the work at all because the engine was old & they were busy, so I did the work myself while they stopped by to cancel the work order when I got halfway done. Additionally the security gate was not responsive 3 of the 5 times my guests & I arrived. The facilities are nice but I wish I had known to look for somewhere else to have work done, & I wish they had told me that on the first day instead of the third so I didn't waste 2 days waiting for help that never came.
If there was an open restaurant on the premises would have rated it five stars. Dock hands were great, everybody very helpful.
Beautiful Marina and very courteous and professional staff!! We loved our first stay here and we will definitely be back soon!!! Had a quick one night stay and enjoyed use of the courtesy van for a ride to dinner at Bill’s Seafood then had a leisurely walk home which gave us a chance to admire all of the beauty of this marina!! Can’t wait to return!!
Best most helpful friendly staff best run Marina been coming here for years current staff is top notch!!
From Maryland to Maine this is the best Safe Harbor Marina. The staff could not be more helpful and the grounds are beautiful. The only concern was that the on-site restaurant was closed for renovations, in the middle of the season?
Beautiful marina. The entire staff was very helpful and courteous! We will definitely visit again!
Great Marina with excellent staff and facilities. We will be back!!
Great! Loved our slip and you accommodated all our boats. Your pool was great. Restrooms clean, friendly staff..great fireworks..had a wonderful time!! Thank you!!
Our stay here has been very enjoyable. The only issue we had was that my hot dogs and hamburgers were stolen from the community room on July 4th. I took my children and grand children to a restaurant instead so we didn't have our planned BBQ. Now I don't put anything the community room and lock my boat every time I step away.
Regularly stop at Pilots Points. Clean facilities and great staff. Josh always takes good care of us.
Always a great stay at Westbrook, Josh & his team are just top notch.
The staff was excellent, the facilities are great and the communication through Dockwa was outstanding. They met all of our requests during the reservation process.
Pilots Point is always a favorite spot. The docks are excellent, the staff is attentive, the bathrooms are spotless, and there are amenities such as a pool, grills, and an on-site restaurant. It's also as good a marina as you'll find anywhere for all types of service for your boat.
Excellent - great accommodations, friendly staff, all good. Will be back!
Great shuttle service, RR/Showers, Restaurant, fuel/pumpout, WiFi Not great: shallow at dock at low tide; swimming pool not clean
Arrived at Pilot's Point for an overnight stay after which we found oil coming out the port side exhaust. We contacted Josh the Dock Master and he contacted Chic the Service Manager. Chic got Dave, one of the mechanics to address the problem straight away. The parts were ordered and installed and the boat was up and running by the end of the day that day. Incredible! My thanks to a great team at Pilot's Point marina that works like a well oiled machine.
This is the jewel of the Sound. It’s impeccably kept, expertly staffed with friendly helpful people. A walk to great food. Quiet and composed at night, secure behind gates and guardhouses. The rest of Safe Harbors should come by and take notes. I’d move there in a heartbeat if it didn’t add an hour to my drive. Well done all.
I had a totally fine refueling, ice, and holding tank pump out. When I threw off the dock lines, I found I had no power. The dock crew jumped and towed me back in faster than I could imagine. I have repairs underway and have been treated very very well.
Very nice marina. The only issue I have was the vast size of the marina. You can get lost in minutes. BUT, the staff and seasonal people were great. Will return!
Very clean. Extremely well maintained with knowledgeable dock hands.
Love this marina! Stayed here for our family’s first overnight trip away from our home port. Great experience from the moment we hailed them entering the channel to leaving the next afternoon. Location, people, employees, ambiance, service, hospitality all were fantastic. Kids and us can’t wait to go back!
Wonderful place! Nice restaurant onsite, lovely grounds, helpful dock personnel. Take the shuttle to town and if you stay late it’s easy to Uber back. We’ll be back soon!
Staff was very friendly. Josh was the most helpful. He was also knowledgeable. Boom Restaurant on site was convenient and excellent.
Awasome marina Josh on deck to help with lines added a night d/t rain and wind without a hassle ride into town helpful o restock
Dock staff was very helpful and accommodating, easy floating docks to tie up to and very protected and quiet. Great stop for fuel after entering Long Island sound
It was very nice there. Everyone was helpful. Just ashame i couldn't do any laundry. Hope that gets straightened out. Otherwise it was great
Great overnight spot. People are very friendly and helpful. Courtesy car took a crew member to the train station.
nice marina, good services, shuttle to restaurants, uber back!
Excellent staff and very helpful. I was in the east Yard - WiFi was so weak that is was useless.
Very clean and well kept. Little low on depth in the slips and channel
Our first time here.... Simply WOW ! My wife's first comment after walking the pup upon arrival was "immaculate". Beautifully laid out and maintained. The place is sprawling... but still cozy. Narrow but well marked inlet and really pretty area. Marina is broken up into sections and is great for exploring. Courtesy shuttle is available but bikes are helpful as nearest large markets are 3mi east or west. Yard was very quiet while we were there on wknd but obviously has an incredible svc dept. Grills available all over as well as bathrooms & showers so where ever they dock you they will be convenient. All that said... NOT CHEAP. But lots of value for the money, and we would DEFINITELY return.
Great stay. Courteous staff, tv in game room provides opportunity to get off boat and get caught up on world events. Overall nicest marina we have stayed at. Going to Mystic Brewers today.
all the dock hands and staff were really great! beautiful facility.
We had a nice stay. The staff was very good, the facilities were pretty clean and overall it was a good stay. Probably the biggest disappointment was them shutting down the snack bar Sunday morning due to a refrigeration issue. I could have lived without breakfast but it seems as though they could have still sold coffee or at least left the coffee supplies out. Instead we hoofed it out to the main road and found Simon's Marketplace where we had an excellent breakfast before taking the long walk back to the marina. I would go back.
Enjoyed our visit. Dock crew was very helpful, the facilities were very clean and the whole yard was well maintained. Boom Restaurant had excellent food.
Have stayed at many marinas over 30 ears of boating and have visited many prime venues such as Nantucket, Edgartown, Block, Newport, Stonington, etc. Without question Brewer Pilot Point is the best and #2 is not close. Josh is especially excellent. H Casazza
We love this marina and restaurant The shuttle service offered to boaters who are without a car is a special and very appreciated service.