Safe Harbor Mystic

226 Reviews
Write a Review
56 Roseleah Dr
Mystic, CT 06355-2851
41° 20' 47.74'', -71° 58' 6.62''
860-536-2293
VHF Ch. 9
shmarinas.com
Mystic Harbor
Safe Harbor Mystic
Safe Harbor Mystic
Safe Harbor Mystic
Safe Harbor Mystic
Safe Harbor Mystic
Safe Harbor Mystic
Fuel
Last Updated: Sep 05, 2023 11:09AM

Diesel $4.689

Brand: ValvTect

Gas Super$4.859

Brand: ValvTect;
You might also consider...

2023 Update: The marina at FIYC is open for the season. We have very limited ... Read More

Mystic Seaport provides an ideal destination, especially for those traveling ... Read More

97 Reviews
We are located in the heart of Watch Hill Cove just steps from the charming v... Read More

Is this your Marina?

Claim your business and make sure that your information, amenities, and photos are up to date for boaters looking for slips and services.

Claim this Marina

Awards


Boaters Choice 2017Boaters Choice 2018Boaters Choice Elite Fleet 2019Boaters Choice Elite Fleet 2020Boaters Choice Elite Fleet 2021Boaters Choice Elite Fleet 2022Boaters Choice Elite Fleet 2023

About


Set in Connecticut’s renowned shipbuilding hub and tourist destination, Safe Harbor Mystic is just minutes from the enviable fishing and boating of the Long Island Sound. Home to vibrant Member events, upscale amenities, and personalized service beyond compare, experience your next home away from home.

Berth Capacity


Slips:241

Approach


2.2 NM up Mystic River to Murphy Point, green can #35. Lat. 41 20' 48" N. Long 071 58' 04"
Minimum Approach Depth:0.0 Meters
Minimum Channel Depth:0.0 Feet
Mean Low Water Dock Depth:11.0 Feet
Mean High Water Clearance:0.0 Feet

Services & Amenities

Last Updated: Jan 23, 2024

Fuel Dock:Yes
Gas:Yes
Diesel:Yes
Dockage:Yes
Water Hookup:Yes
Service & Maintenance:Yes
Wi-Fi:Yes
Pump-out:Yes
Restrooms:Yes
Showers:Yes
Laundry:Yes
Trash:Yes
Ice:Yes
Captains Lounge:Yes
Security:Yes
Swimming Pool:Yes
Cable TV on Slips:Yes
Groceries:Within 5 Miles
Medical Facility:Within 5 Miles
Pharmacy:Within 5 Miles
Car Rentals:Within 5 Miles
Beach:Within 5 Miles
Pet Friendly:Yes
Golf:Within 5 Miles
Ship Store:Yes
Max. Vessel LOA:65.0 Feet
Max. Slip Length:65.0 Feet
Max. Slip Width:20.0 Feet
Floating Docks:Yes
Oil Disposal:Yes
Repair Crane:Yes
Engine Service:Yes
Dry Stack:Yes
Land Storage:Yes
Travel Lift:Yes
Yacht Brokerage:Yes
Show All

This is by far my favorite marina! Always a wonderful time at Mystic Brewers! Dock hands, friendly- beautiful marina! Fun town to dingy to. Not a 5 star, 10!

Marina Response:
Thank you very much for this awesome review. We would gladly take all 10 of your stars :) We always enjoy having you here at Mystic, and we sincerely appreciate your business. See you next trip!
Was this helpful?  Yes - NoReport

Great place nice people

Was this helpful?  Yes - NoReport

This was a last-minute reservation and Safe Harbor Mystic was so accommodating. We were met on arrival for docking assistance and help with setting up the electrical service. Everyone was helpful and informative. We will definitely be returning next year.

Was this helpful?  Yes - NoReport

EJ was in communication with us as we entered the harbor and guided us to our slip. Once we were secured, he explained all the facilities that were available. The marina was quiet at night which was great. There is a 15 minute/ 1.2 mile walk to the shops and restaurants. Longer hike to the Big Y supermarket at 1.4 miles.

Was this helpful?  Yes - NoReport
Safe Harbor Mystic - Stephen Prockl S.Oct 14, 2023

We enjoyed our time in Mystic, thanks to Dockmaster Sue. While we did not use the laundry facilities, we did take a peek and the area was very clean and quite large with ample table area for folding clothes, which is not always an available item. Great stop as we head south.

Was this helpful?  Yes - NoReport

Great location like all Safe Harbors, service is consistently great. Was here for 4 days waiting for the seas to calm. I want to mention that not only is the staff super friendly and helpful, but the other voters at this marina are also very welcoming and friendly as well. Making for a very chill and satisfying stay.

Was this helpful?  Yes - NoReport

Sue and EJ are always pleasant and accommodating. This is our favorite destination, the marina staff is a big part of that.

Was this helpful?  Yes - NoReport

Excellent welcome and facilities

Was this helpful?  Yes - NoReport

Excellent facilities and friendly dock staff! Thanks!

Was this helpful?  Yes - NoReport

We stayed 1 night on Labor Day weekend 2023. Reservations were easy. Good communication from marina before our stay. Quick call on vhf on way up channel for slip assignment. Dock help was excellent, very clear directions to our slip where someone was waiting to help us tie up. Facility is nice,very close to downtown so if you are walking or riding a bike it's a short trip to all that Mystic has to offer. .Marina was quiet at night. Filled up with fuel and pump out before heading back to home port and that went so smoothly. The staff is very professional. We will definitely make this a yearly trip but will extend our stay.

Was this helpful?  Yes - NoReport

It was very nice. The pool and hot tub were wonderful.

Was this helpful?  Yes - NoReport

We had a great experience and loved the marina and staff!

Was this helpful?  Yes - NoReport

Best service and amenities! One of our favorite marina's.

Was this helpful?  Yes - NoReport

Very accommodating, service orientated and friendly marina staff. Great location. Had a wonderful time. Will return.

Was this helpful?  Yes - NoReport

Always a good time kids love the pool

Was this helpful?  Yes - NoReport

Beautiful views and great location!

Was this helpful?  Yes - NoReport

Bathrooms need updating. No food or drink. No propane

Was this helpful?  Yes - NoReport

We were told to take our Trump flag down after coming from a proud week at Block Island where they were flying high. They were NOT, however, telling anyone to put their MASKS on. BTW NOTHING was written in our ‘welcome’ packet saying no political flags allowed. So we know the agenda and will not be returning to Mystic Safe Harbor Marina where the First Amendment is NOT respected.

Was this helpful?  Yes - NoReport

Sue was wonderful in getting us in last minute. We always have a positive experience here.

Was this helpful?  Yes - NoReport

Great team at Safe Harbor Mystic!! EJ was very helpful on the dock and Sue was so nice in arranging our stay!!! W&D of Tranquility

Was this helpful?  Yes - NoReport

August 2023 : We had another awesome isit to Safe Harbor Mystic Yacht yard. Sue and the dock staff are such a pleasure to work with. It is a great location with an easy walk to town. Safe Harbor expected quality of docks and facilities. We will be back. This time we tried Chapter One for dinner and would highly recommend.

Was this helpful?  Yes - NoReport

Great facilities and great location to town! Can’t wait to go back!

Was this helpful?  Yes - NoReport

Great floating docks and service

Was this helpful?  Yes - NoReport

Impeccable marina, excellent staff, great location. We will back.

Was this helpful?  Yes - NoReport

If I could give Safe Harbor Mystic 10 stars I would! Sue in office was AWESOME…Could not be nicer and as helpful as can be…dock staff went out of their way to be available and helpful as well….pool was nice….bathrooms and laundry were clean. Have stayed in Safe Harbor Mystic for two years now and will DEFINITELY go back.

Was this helpful?  Yes - NoReport

Marina staff were extremely polite and helpful. The price is rather high for the lack of amenities. There is no shuttle into town, no loaner or rental bicycles. The bathrooms and showers were clean and in good repair.

Was this helpful?  Yes - NoReport

Great staff. Helpful, accommodating, friendly. Nice pool and regulars on the dock. Only thing i didn't like is that there is nothing to eat or drink less than 15 minutes away (walking).

Was this helpful?  Yes - NoReport

Very nice. Sue was great!

Was this helpful?  Yes - NoReport

great management and great dock hands (as always).

Was this helpful?  Yes - NoReport

Nice marina. Great dockhands. A little worn in places (coaches in laundry, old laundry machines), heads ok but could use an upgrade. Dock C is very noisy on Saturday night…party dock.

Was this helpful?  Yes - NoReport

Everyone was amazing especially Susan and Walker. Thank you guys for a five star visit. Captain Tom in First Main Catherine Safeharbor Greenport on Reveille Sea ray 420 AC

Was this helpful?  Yes - NoReport

no office staff or mechanical resources on the weekend. Pool was closed for shock Saturday until 4PM, and again on Monday Morning. rest rooms and showers good, clean, plenty of hot water. dock and dock staff good. No shuttle to town, need to uber or walk.

Was this helpful?  Yes - NoReport

Prefect location for a short visit to Mystic! Great amenities; easy dingy ride to town.

Was this helpful?  Yes - NoReport

Love our dock and Marina.

Was this helpful?  Yes - NoReport

Very pleasant stay. Lots to see and do in town and seaport. Marina has some nice upgrades this year. Most noticeable were the pool and hot tub, grilling areas, and new sitting/viewing area at south end of yard. Will definitely return for another visit.

Was this helpful?  Yes - NoReport

Marina is fantastic!!! Great facilities!!

Was this helpful?  Yes - NoReport

The marina was well kept with friendly staff.

Was this helpful?  Yes - NoReport

Excellent service, calm berth, nice pool area. We really enjoyed the stay

Was this helpful?  Yes - NoReport

Have been here many times over the last few years. Enjoy are stays, great dock hands ,pool is great and short walk to town.Bathrooms are very old and starting to really show there age. Time to remodel all of them. Other than the bathrooms I would recommend staying here.

Was this helpful?  Yes - NoReport

Excellent, staff was great and slip was great.

Was this helpful?  Yes - NoReport

Nice place great pool and hot tub

Was this helpful?  Yes - NoReport

This marina is in a perfect location. We came as a transient from another safe harbor marina. The location is a short walk from downtown mystic. Everyone at the marina was very nice and welcoming. The pool was incredible. The only downside to this marina is the bathroom facilities. They are clean but in terrible need of a renovation. It is doable. Given the location of the marina and its proximity to downtown Mystic, if the restroom facilities were upgraded this would be a perfect location to visit.

Was this helpful?  Yes - NoReport

Great manager. Great location. Great facilities.

Was this helpful?  Yes - NoReport

Thanks SUE!!!! Staff was great and we had a wonderful stay

Was this helpful?  Yes - NoReport

Hope there is not a loid disco party on dock C every Saturday night.

Was this helpful?  Yes - NoReport
Safe Harbor Mystic - Joe and Laurie M.Jul 22, 2023

Always love staying at Safe Harbor Mystic! Great staff and wonderful new neighbors on B dock. Thank you Sue for a great stay!

Was this helpful?  Yes - NoReport

Stuff was friendly and helpful, bathrooms were dilapidated, showers were filthy.

Was this helpful?  Yes - NoReport

Friendly accommodating staff and clean facilities

Was this helpful?  Yes - NoReport

We love it in Mystic. We appreciate all the work done on patios and pool area. Dock hands pleasant and Sue was awesome when we had to shorten our stay due to a death in the family.

Was this helpful?  Yes - NoReport

Easy walk to the drawbridge in Mystic with many shops and restaurants. Pool, Jacuzzi, open late. Quiet, well protected.

Was this helpful?  Yes - NoReport

Safe Harbor never disappoints. Safe Harbor Mystic's staff is great and attentive. The facility is well maintained, including the all important heads and showers. It's a short walk to restaurants and shops, and the Mystic Seaport Museum. On short notice, they competently installed a water pump, which had me on my way the next day. We'll definitely stay there again.

Was this helpful?  Yes - NoReport

Fabulous as always. One of our favorites ❤️

Was this helpful?  Yes - NoReport

Everything was great

Was this helpful?  Yes - NoReport

Great staff friendly & efficient

Was this helpful?  Yes - NoReport

Great place, friendly people, reasonable walk into town. If the bathrooms were a little cleaner would be 5 stars.

Was this helpful?  Yes - NoReport

Couldn’t have had a better experience. We were put on C dock and had a blast! The community at the marina was such a nice surprise. We’ll be back to visit our C dock friends soon.

Was this helpful?  Yes - NoReport
Safe Harbor Mystic - Sara & Michael M.Jul 09, 2023

Beautiful spot! Everyone was friendly! Great location, if you’re looking to walk to downtown Mystic!

Was this helpful?  Yes - NoReport

Great stay a few days ago great spot we’ll be back- the Lexi - Bri

Was this helpful?  Yes - NoReport

had a wonderful time at Safe Harbor Mystic. Staff was wonderful. the only change i'd like to see is a bathroom remodel. i'll be back.

Was this helpful?  Yes - NoReport

Great marina to stay

Was this helpful?  Yes - NoReport

Dock boys were great! Very friendly folk on the docks. The only reason I didn't give it 5 stars is the bathrooms are in dire need of renovation.

Was this helpful?  Yes - NoReport

Our first of many trips here this summer. Love it & Sue & the rest of staff are the best!

Was this helpful?  Yes - NoReport

We had our first stay at Safe Harbor Marina this past weekend and all we can say is 10/10. We had a last minute reservation and they were very accommodating. The staff was super friendly. Along with the marina residents. The facility’s were clean and have tons of amenities. The location is perfect as well. Just very short walk to town. We can’t wait to book our next trip.

Was this helpful?  Yes - NoReport

Great stay at Safe Harbor Mystic. Helpful staff (Sue and EJ), clean facilities, nice pool. We look forward to returning later this summer. Only suggestion is better signage for A Dock. Was a bit confusing initially finding the A North slips.

Was this helpful?  Yes - NoReport

Easy in and out, great staff at arrival.

Was this helpful?  Yes - NoReport

great stay - great people -well maintained

Was this helpful?  Yes - NoReport

Staff was wonderful/ facility was great

Was this helpful?  Yes - NoReport

Always a great time at Mystic, Nice facilities and friendly staff.

Was this helpful?  Yes - NoReport

Great location, helpful staff. They are clearly making efforts to upgrade and improve all facets of the marina. Looking forward to returning.

Was this helpful?  Yes - NoReport

Nicest staff you can ask for.

Was this helpful?  Yes - NoReport

Staff was very courteous and accommodating to a last minute transient request. A little bit of a walk to main st., but otherwise a great marina to stay.

Was this helpful?  Yes - NoReport

Despite a scheduling snafu, on our part, they fit us in, last minute and on Memorial Day weekend. Dock hands could not have been more friendly and helpful. The shower was like an awesome jet blast.

Was this helpful?  Yes - NoReport

Everything was very good

Was this helpful?  Yes - NoReport

Great spot, tucked in The Dumplings. They are putting $ into the place, and the bathrooms and showers will be nice. It’s a 20 minute very pretty walk to town, or a 5 minute dingy ride to the Town dock.

Was this helpful?  Yes - NoReport

Great staff. Easy walk to town and a great restaurant suggestion by the Dockmaster. Facilities were under construction but look like they will be a good improvement.

Marina Response:
Thank you so much for your kind review. We are happy you enjoyed your visit with us and we hope you will come back soon!
Was this helpful?  Yes - NoReport

Logistically very safe from bad weather and welcoming. Town is a short walk away.

Was this helpful?  Yes - NoReport

We had a great stay. Always accommodating. Nice bathrooms and showers.

Was this helpful?  Yes - NoReport

Friendly dock and staff. Good location to access Mystic. Bring your shiny.

Was this helpful?  Yes - NoReport

We love the marina , as well as the general manager, his assistant, Sue,and the dock hands. It's one of our favorite marinas, with quick access to a great town and great restaurants. I can't say enough about the staff of the marina.

Was this helpful?  Yes - NoReport

We needed a boat slip after having a poor experience at a neighboring marina. One quick call is all it took for their manager to find us a convenient slip. The facility and experience were both first class.

Was this helpful?  Yes - NoReport

Had a time Got a great slip on A dock north Wifi worked great but cable at my slip did not work so hooked into another slip

Marina Response:
Thank you for the review and for choosing Mystic Yacht Yard. We are happy to hear that you enjoyed your stay, the staff and some of our amenities. Please come back and stay with us again soon so we can try to earn your last star. Happy boating!
Was this helpful?  Yes - NoReport

Always great to be in Mystic and to see Sue and the crew at SHM, our home port away from home!

Was this helpful?  Yes - NoReport

Once again, our stay at Safe Harbor Mystic was great. We did have an issue with our head and one of the techs, Dennis, came down and in a little over an hour solved the issue. We could not have been more pleased. We look forward to another delightful visit.

Was this helpful?  Yes - NoReport

Disappointed, upon arrival, no dock staff came to assist with docking and setting up electric and water. Someone arrived long after work was done. Also unhappy with the dirty condition of BBQ’s near my dock. Oh well, normally much better, guess they had a bad day?

Was this helpful?  Yes - NoReport

We had a great weekend with SH Mystic. Our neighbors were very friendly and the accommodations were very good. The only thing was the hot tub was under construction. Would have been nice after a long day of fishing. Dockhands were very hospitable.

Was this helpful?  Yes - NoReport

Excellently maintained floating docks. Good sized slips. Perfect electrical voltage. Good diesel fuel. Helpful dock hands. Cheerful fellow boaters. I stayed four days and loved every minute.

Was this helpful?  Yes - NoReport

Cheerful and very helpful dock staff. Great location to dinghy into downtown. Very pleasant stay.

Was this helpful?  Yes - NoReport

Great place, service and showers

Was this helpful?  Yes - NoReport

Quaint little spot, nice floating docks and everyone we met was extremely friendly. Clean facilities and pool. We even had an issue with one of the boats in our group and they did a short haul and helped us out for a very reasonable price. We will be back for sure!

Was this helpful?  Yes - NoReport

Close to downtown mystic. Marina was clean but dated. Pool area needs a major update in seating and umbrellas. There were only two 5’ dia umbrellas and a few cheap chairs. Need to improve this area. Dock staff was helpful and courteous.

Was this helpful?  Yes - NoReport

We enjoy staying at Safe Harbor marinas…Not our first time at this one. Nice pool and great having gas grills and picnic table at the top of each dock, however the 2 grills at the top of our dock were out of gas. Men/women's restrooms were not cleaned during our 3 night stay (At least not the ones by the pool). Shower curtains had mold along the bottom. The same dead flowers were in the ladies’ room the entire time we were there. Just not cleaned, and definitely not up to Safe Harbor standards. Would be nice to have a shuttle to town and seaport. It was quite a hike. On a positive note, the dock boy who helped us was great. Wish we’d gotten his name.

Was this helpful?  Yes - NoReport

It’s a great marina with lots of amenities and the location is perfect. Very clean restrooms and the pool was a big plus. The staff at the gas dock was very friendly and helped us into our slip with a smile.

Was this helpful?  Yes - NoReport

Excellent dock staff and docks. Bathrooms clean but could use updating

Was this helpful?  Yes - NoReport

We stayed back on June 24th. We originally scheduled 4 nights, but ended up staying a 5th night. Sue was and is very accommodating and was able to get the three boats in for the extra night. We always enjoy our stay at mystic. EJ is a polite and capable employee.

Was this helpful?  Yes - NoReport

Beautiful marina close to town. Grounds are neat and clean. Upper deck at the pool is a great spot to enjoy a sunset. Our slip was on A dock providing more beautiful views. Staff was excellent!

Was this helpful?  Yes - NoReport

Awesome stay. Clean Bathrooms ,, nice staff,, Great help docking by EJ!!!

Was this helpful?  Yes - NoReport

This was our third staff at Safe harbor Mystic and it was great. Staff is always available, friendly and helpful. Pool is nice and well maintained. And although we have had slips in different locations, the local boat residents have always been very friendly and helpful. Love Mystic, will continue to use this marina.

Marina Response:
We are happy to read this and we hope you come back soon!
Was this helpful?  Yes - NoReport

We had a great 3 night stay at SH Mystic! It has a great location to walk into town that is exactly 1 mile to the Mystic draw bridge. They are very flexible with dingys being behind, beside, in front of your boat since everyone has one here. You can easily dingy to town or mystic sea port. Staff here was very attentive to any of our needs. Bathrooms were clean, pool was nice and the docks were pretty quiet Sunday thru Wednesday.

Was this helpful?  Yes - NoReport

Great location and friendly staff

Was this helpful?  Yes - NoReport

Great time at the marina and in town.

Was this helpful?  Yes - NoReport

Just spent a long weekend here & can’t wait to go back! Thanks to Sue & EJ for getting us on the end of the dock we love & accommodating our friends at the last minute so they could be near us. Can’t say enough about the staff & being transients they always make us feel welcome. Will be back soon!

Was this helpful?  Yes - NoReport

Always top notch amenities! Clean and organized docks and facilities. Staff is always courtious and helpful. It is a bit of a walk into town, however if you have your dinghy it's a quick and easy trip up river. This was a great spot for us!

Was this helpful?  Yes - NoReport

We were lucky enough to be berthed in slip A9 which has a gorgeous view over the cove to the south of the marina...a bow in docking allowed us to fully enjoy it! Thanks!!!! Bring your dinghy (or walking shoes) as downtown is a 10min dinghy ride or 20min walk. Great place to spend a few days exploring and the ride in is great! but STAY in the CHANNEL!!

Was this helpful?  Yes - NoReport

Love this marina! Great location - excellent facilities - awesome staff. Doesn't get much better. Thanks again to EJ and the rest of the team! June 2022 - Another great experience at Safe Harbor Mystic. What's not to love about this facility! EJ was again on hand to help us get Banshee berthed in a great slip with access to all amenities. If you are planning a trip to Mystic, this is the spot. Easy access to downtown or a little bit down river to Ford's for lobster plus. Gracious service, clean as a whistle, everything you could want or need. Can't wait to return!

Was this helpful?  Yes - NoReport

Great facilities and friendly staff. Easy access to Mystic

Was this helpful?  Yes - NoReport

Absolutely amazing stay! The marina crew was so nice…Highly highly recommend to anyone looking to visit the Mystic area!

Was this helpful?  Yes - NoReport

A quiet transient location, accessible to town. (long walk or short bike ride). Like most Safe Harbor marinas, a helpful dock staff is just a VHF call away.

Was this helpful?  Yes - NoReport

Dockhand was great. Nice quiet night. Met fellow boaters that were so nice. Seaport museum was about a mile or so. A great walk after being on a boat for a while. Nice restaurants in town, well within walking distance.

Was this helpful?  Yes - NoReport

Brewer Mystic continues to be my favorite marina. Beautiful location, great staff, the best water pressure in any marina showers anywhere, and an easy walk or dinghy ride into Mystic, which is a great town to visit.

Was this helpful?  Yes - NoReport

Although we did not see anyone (weekend, still off-season), Sue took real good care of us and put ARIES in a beautiful face dock with great view-thank you! Her instructions were precise and simple-we will be back. The yard and marina seemed to be clean and neat.

Marina Response:
Thank you so much for your kind words :) We look forward to having you come back to visit and hopefully get to meet you in person. Have a fabulous boating season! Sue
Was this helpful?  Yes - NoReport

Pleasant stay. Friendly and helpful dock staff. About a mile walk into town.

Was this helpful?  Yes - NoReport

The marina is great! We had a wonderful time! The pool and hot tub were a real treat! We will return for sure!

Was this helpful?  Yes - NoReport

Great staff... very helpful and accommodating.

Was this helpful?  Yes - NoReport

It’s always a pleasure coming to Mystic Safe Habor. Always clean and the staff is very attentive Definitely recommend to come visit

Was this helpful?  Yes - NoReport

Fine facility, welcoming and helpful staff.

Was this helpful?  Yes - NoReport

Great place very friendly staff facilities clean and easy dinghy ride into town

Was this helpful?  Yes - NoReport

Great location and views, close to downtown. Helpful and friendly staff and dockhands. Bathrooms are super clean. We love coming here and can't wait to come back.

Was this helpful?  Yes - NoReport

The marina was in a perfect location to walk to downtown Mystic. The showers and restrooms were extremely clean. The amenities were perfect, especially the pool in the heat wave we are experiencing.

Was this helpful?  Yes - NoReport

Great and friendly staff! EJ was awesome. Sue is extremely personable and such a people person! We love visiting Mystic. Great weekend!!

Was this helpful?  Yes - NoReport

Awesome time. Thank you!

Was this helpful?  Yes - NoReport

Always love it here. The pool was especially nice with the hot weather. We will be back next yeat

Was this helpful?  Yes - NoReport

One of our favorite destinations.

Was this helpful?  Yes - NoReport

Terrific marina; docks are in excellent condition; speaking with office staff was great - friendly, helpful, knowledgeable; had one dock hand who was high energy and helpful. My one concern — not just with this marina but most any I have been to — when approaching a new marina destination it is always an anxious time due to lack of familiarity. When asking directions in, slip assignment, etc most every marina employee seems to assume you know the layout and where to go as directions are hardly descriptive. Little effort is taken to make sure new arrivals are explained things in closer detail. Again not just this marina but most in general.

Was this helpful?  Yes - NoReport

Clean and wonderful staff

Was this helpful?  Yes - NoReport

Great location. Helpful and friendly staff. They were awaiting our arrival and did a great job meeting our needs

Was this helpful?  Yes - NoReport

Safe harbor Mystic Marina is an example of Everything a marina Should Be! Sue is the Best! Always pleasant and helpful. I’ll The same goes for the dock staff EJ and Chris. The facilities are spotless. Looking forward to returning.

Marina Response:
Wow! We appreciate this awesome review and love that we are your "favorite stop!" It's always a pleasure seeing you, and we are happy to help out. Hope to see you again soon.
Was this helpful?  Yes - NoReport

Very popular marina and for good reason….pool…jacuzzi…cable TV.. WIFI….. short dingy ride to town with shops and restaurants…not many marinas have all these things.

Was this helpful?  Yes - NoReport

Staff was helpful and friendly, easy to get ro town. Very happy. Great place to walk around and lots of choices for food

Was this helpful?  Yes - NoReport

We enjoyed our stay at Safe Harbor Mystic. The marina is in an excellent location on the mystic river. Short dinghy ride to town. There was a nice pool/ hot tub and descent bathrooms. We will be back.

Was this helpful?  Yes - NoReport

Super nice people here the staff as well as other boat owners. Very welcoming awesome facilities extremely clean

Was this helpful?  Yes - NoReport

Clean , helpful and friendly staff. Nice visit. Thank you.

Was this helpful?  Yes - NoReport

Nice, clean marina.

Was this helpful?  Yes - NoReport

Great marina and staff - very knowledgeable and accommodating! See you again soon Steve K - CHILLAX

Was this helpful?  Yes - NoReport

Always a great experience. Docking crew was very professional and courteous. Facilities are the best. Will definitely return!

Was this helpful?  Yes - NoReport

As usual, the marina staff was very friendly and accommodating. The marina is clean and well maintained. The docks are nice and they are well lit at night.

Marina Response:
Thank you for taking the time to leave us this great review! It was our pleasure helping you with the air conditioning, and we enjoyed having you at Mystic Yacht Yard. We appreciate your business and hope to see you again soon! Keep enjoying your summer!
Was this helpful?  Yes - NoReport

Our stay was wonderful, the facilities at Safe Harbor Mystic are great. There was just one problem, which did make our stay a little uncomfortable. There were no pump out facilities available to us from Wednesday until Sunday, which meant that we had no use of the facilities on our boat, we were forced to walk to the Safe Harbor bathrooms (which were fantastic), at all times of the day and night. I realize that things do breakdown but it is always a good idea to have a backup plan, there are hundreds of boats in your harbor, you should always have a pump out available. Karen & Gene Paquette

Was this helpful?  Yes - NoReport

Safe Harbor Mystic has become one of my boys favorite spots to stop into. They are so nice and helpful, they have so many awesome amenities, and they are just a quick dinghy ride into the village of Mystic.

Was this helpful?  Yes - NoReport

The Dock hands were great

Was this helpful?  Yes - NoReport

Nice facility, three washers/dryers priced fairly. Location short walk to town and a little longer to full on grocery store. Nice friendly people

Was this helpful?  Yes - NoReport

Excellent marina with outstanding staff. Quiet, and a walk from town. One of our favorite spots.

Was this helpful?  Yes - NoReport

Very accommodating and great dock crew. Everyone was very helpful and pleasant.

Was this helpful?  Yes - NoReport

Everything you want and need from a marina. Location is perfect

Was this helpful?  Yes - NoReport

Our visit was a great one. The staff was excellent. Boaters on dock C were very friendly and helpful. Restrooms, docks and grounds all clean. GREAT MARINA

Was this helpful?  Yes - NoReport

Everything was fine. Nice slip, helpful dock-hand. Good facilities. Easy walk into town.

Was this helpful?  Yes - NoReport

Those dock hands are awesome!

Was this helpful?  Yes - NoReport

Nice marina. Clean and attentive staff.

Was this helpful?  Yes - NoReport

Great and friendly staff at Safe Harbor Mystic. The Dock B "family" is very welcoming to transients. Facilities were clean as well. Worth a stay at this marina.

Was this helpful?  Yes - NoReport

Great marina, great staff and perfect location on the river!

Was this helpful?  Yes - NoReport

Overall very nice place, close to downtown, nice facilities. However very disappointed in that several other transients were very loud, playing loud music past 11 PM. I had to politely ask them to turn it down and it seemed like they were offended I was asking them to do so. If I were a season long member there, would have been very upset. Not sure if the norm, but won't be going back, or if I do, will be asked to be docked away from the main docks. Safe Harbor should have someone swing by and enforce some type of curfew in my mind, especially since I am a year round Safe Harbor member and actually had to pay for my transient night. Feel like asking for a refund it was that bad.

Was this helpful?  Yes - NoReport

Excellent service and facilities

Was this helpful?  Yes - NoReport

We had a great stay at Safe Harbor Mystic. The dock staff was friendly and actually knew how to handle lines. We were made to feel welcome from the moment we arrived, and I loved that they had a bag with information on the marina, local services and things to do for us. The facilities were clean and well-maintained. We also met so many nice people, from our marina neighbors to other cruisers. We were there during Tropical Storm Isaias, and we were well-protected. The staff checked on boats throughout the day and did what they could to make sure they were safe. We worked from our boat the week we were there, and the wifi was consistent and fast, even during the storm. We pulled into the fuel dock on departure and again our lines were well handled. We were able to get ice, water, fuel and pump-out, and they took the time to make sure we had everything we needed and didn't rush us even though there was another boat waiting as we finished up our last water tank. It was an all-around great experience and even though it was a remote work week for us, it already felt like vacation. We can't wait to come back someday hopefully soon!

Was this helpful?  Yes - NoReport

The staff bent over backwards to make our stay enjoyable. Will be back soon.

Was this helpful?  Yes - NoReport

The bathrooms and showers were extremely clean. Distancing at the pool made us feel comfortable. Excellent overall experience.

Was this helpful?  Yes - NoReport

Great marina. Facilities were clean. Nice pool area. Dock hands were very helpful. Very affordable.

Was this helpful?  Yes - NoReport

Friendly and clean as usual...Sue is awesome. Very accommodating and always has a cheerful tone. Great location, great docks, free cable TV. Laundry facilities are extremely nice. We come every year and will continue to do so.

Was this helpful?  Yes - NoReport

Becka and company were great! Fit us in on short notice for two nights. Excellent Stay. Thanks

Was this helpful?  Yes - NoReport

Friendly & helpful staff. Facilities are clean and well kept. Easy walk or bike ride to town. A great location!

Was this helpful?  Yes - NoReport

Wonderful experience. Excellent service from Ned the mechanic that serviced my outboard on short notice and very fair in price. Went out of his way after returning engine to make sure all was OK. Planned to stay 2 days but stayed for 4. Would recommend without reservation.

Was this helpful?  Yes - NoReport

Very friendly service. great location. just a dinghy ride away from some great restaurants and town. I had a mechanical issue and they worked very hard to get me repaired. Thank you so much!

Was this helpful?  Yes - NoReport

Good staff, fine facilities.

Was this helpful?  Yes - NoReport

Great marina, clean facilities and pool, helpful staff

Was this helpful?  Yes - NoReport

Nice, clean facilities. Loved the pool and hot tub. Close to all the downtown action.

Was this helpful?  Yes - NoReport

The marina was clean and we had a nice slip on C dock for two nights. A lawn area for games like cornhole would be nice.

Was this helpful?  Yes - NoReport

Dockhands were great. Beautiful location.

Was this helpful?  Yes - NoReport

Excellent customer service and facilities are always clean and well maintained

Was this helpful?  Yes - NoReport

Marina was busy, yet the dock service was excellent.Docks were nice.local dock residents were friendly.Mystic is awsome place . Plan on making this a yearly stop.Thanks safe harbor Mystic

Was this helpful?  Yes - NoReport

Very friendly, accommodating, clean, well kept facility. Will be back.

Was this helpful?  Yes - NoReport

Our recent visit was only for one night, but we will gladly return. The gal at the gas dock was welcoming and very competent. The facility was clean. The other customers on the dock were friendly. We love the town and all it offers. We look forward to returning.

Was this helpful?  Yes - NoReport

Friendly and helpful staff! Great day by the pool and hot tub. Thanks for keeping the season going!

Was this helpful?  Yes - NoReport

I’ve stayed here a few times while cruising. One of my favorite layovers. Helpful and pleasant staff. It’s a short hike to Mystic town center and easy dinghy ride to Mystic Seaport. The ambiance is as nautical as you’ll get. Facilities are getting dated and need refurbishing, but I’m don’t need a resort when cruising. Showers are hot with good pressure. That’s my main criterion for a good marina as a transient sailor.

Marina Response:
We appreciate this great review and feedback. Good showers are a must, as is having a helpful team. Please come back and see us again next time you are cruising in the area!
Was this helpful?  Yes - NoReport

Great stay in Mystic. New management was very pleasant and helpful.

Was this helpful?  Yes - NoReport

Great marina with friendly staff. Easy walk to main town- and close to a super restaurant "Red 33"

Was this helpful?  Yes - NoReport

Really nice marina. Friendly staff. Very good location. Fair price. A little bit older facilities, but clean and suitable.

Was this helpful?  Yes - NoReport

Wonderful place, slip assignment great, restrooms clean, great walk to town. Love the dinghy ride to seaport and out toward Mason Island. Return trip visit with grandchildren was excellent and we did use the pool a lot, they had a fabulous time. Our grand daughter out grew her goggles and handed two pair to a couple of younger girls to use at pool as she received a new pair thanks to short walk to CVS. Mystic staff always pleasant and yard always clean. Thanks to great and helpful management and staff.Look forward to returning

Was this helpful?  Yes - NoReport

Stopped in here on short notice for a repair, and Ned's team had me fixed up, turned around, and on my way again in about 24 hours, which I greatly appreciated. Mechanic was prompt and efficient, dock girls were very helpful, and the docks themselves are the nice floating, composite type. Also an easy walk into town. I'll definitely stay here again.

Was this helpful?  Yes - NoReport

Great marina with a great location. Stayed there for 3 day's staff could not be more helpful. Short walk to town. Nice pool and hot tub, clean bathrooms. Thank you.

Was this helpful?  Yes - NoReport

Awesome facility and a short walk to downtown. We had some confusion pulling in and there was a small boat in our spot. Radioed them and they shot me an alternative immediately. We’ll be back for sure.

Was this helpful?  Yes - NoReport

Friendly staff and a great location on the Mystic River. The restrooms were clean and we enjoyed the pool and deck area too. Great view from up on top of the pool house. We enjoyed using the grills and picnic tables too.

Was this helpful?  Yes - NoReport

What can you say. Just the best!

Was this helpful?  Yes - NoReport

Sue, Ned, and the entire staff always make us feel like Mystic is our home marina, Brewers mystic is always one of our summer spots to visit.

Was this helpful?  Yes - NoReport

Outstanding marina! Friendly people and great services. Thanks for a great couple of days!

Was this helpful?  Yes - NoReport

Great. Clean. Quiet. Easy in and out. Thanks

Was this helpful?  Yes - NoReport

This is an annual stop for us. Great location and nice accommodations. We were arriving late on a Friday evening and even though we had called earlier, we received a call to verify that we knew our slip assignment since our arrival would be after hours. That's great customer service.

Marina Response:
We appreciate your nice review and thank you for staying with us at Mystic Yacht Yard. It sounds like you had a relaxing visit, and we are happy to hear that you enjoyed the staff, location and facilities. We look forward to your return!
Was this helpful?  Yes - NoReport

This was our second visit this season. It's a nice facility, but the rest rooms and showers could be updated. Also, they seemed to be short staffed with dock assistance. I would still return. Very convenient to town.

Was this helpful?  Yes - NoReport

Our stay was great, Sue is great we arrived during a downpour and everything was wet, we went to use clothes washer and dryer but no soap there we asked Sue and behold she found one box for us, then 1/2 way through we ran out of quarters we went to ask and Sue was leaving but reopened and got us change. This yard is probably one of the best so far that we visited comparing our marina to this one we should move..

Was this helpful?  Yes - NoReport

Helpful dockhand at the fuel dock then helping us dock. After that they left us alone laundry facilities were great and comfortable. Head was clean, lots of water pressure.

Was this helpful?  Yes - NoReport

Great 3 day staff at the marina. As always Sue and the staff are very professional and are a pleasure to deal with during our visit. Extremely clean heads and great dock hands

Marina Response:
Thanks for the great review, and the pleasure was all ours! See you next visit.
Was this helpful?  Yes - NoReport

Nice and clean. Many recent upgrades. Friendly folks all around. Great location.

Was this helpful?  Yes - NoReport

A great marina in a great location. A quick dingy ride, or a good walk, into town.

Was this helpful?  Yes - NoReport

We had a perfect slip. The marina was very accommodating. We will be back.

Was this helpful?  Yes - NoReport

We love coming to Mystic Yacht Yard. Our only complaint is the bathrooms were not really very clean. Mold in the restrooms in office building & really no need for that if bleached properly. Jacuzzi wasn't working. Otherwise great. We'll be back! T & C Baker.

Marina Response:
Hello Bakers! Thank you for coming back to Mystic. We apologize that the jacuzzi was not working during your visit. It was fixed within 24 hours and will be calling your name next trip! We also appreciate your feedback on the bathrooms. We are now working with a new cleaning service which will resolve the issues you mentioned. Looking forward to seeing you again soon!
Was this helpful?  Yes - NoReport

Overall a nice place with floating docks which is always a plus. Helpful and friendly staff. Areas for improvement are: Spa (hot tub) heater not working, baths could be updated and the usual crazy expensive fuel costs you find at a Safe Harbor marina.

Marina Response:
Thank you for visiting Mystic Yacht Yard, and thank you for the feedback. We apologize that the hot tub heater was not working during your visit. It was fixed within 24 hours and will be ready for you next time you visit! We also hope that you will find our restrooms in better condition on your next visit as we have a new cleaning service in place. Thanks again for staying with us.
Was this helpful?  Yes - NoReport

Our favorite place to visit! Wonderful location, facilities and staff. Sue was awesome getting us a slip and we had a great time.

Marina Response:
We love hearing that we are your favorite place to visit! It is a pleasure having you here at Mystic Yacht Yard, and we are always happy to help. Looking forward to your next visit. Happy boating!
Was this helpful?  Yes - NoReport

Beautiful marina and helpful staff. Great location in terms of access to seaport and town.

Was this helpful?  Yes - NoReport

Nice facility, friendly, helpful staff. Great location. Heads and showers could use some updating.

Marina Response:
We appreciate your five-star review and thank you for choosing Mystic Yacht Yard. Your feedback about the heads and showers is also appreciated. Hope to see you again soon!
Was this helpful?  Yes - NoReport

They or so friendly and accomadating. Well run Brewer! And what's not to like about Mystic.

Was this helpful?  Yes - NoReport

Staff is very helpful and friendly Clean marina Definitely recommend

Marina Response:
Thanks for your great review and recommendation! Hope to see you again at Mystic Yacht Yard.
Was this helpful?  Yes - NoReport

Staff was great and facilities were clean. We had 7 boats in our Albin group and they managed to get us all on the same dock. It was a great weekend for all of us and all agreed it was a great destination. Winedown Albin 35TE

Marina Response:
It was a pleasure having you all at Mystic! We are so glad to hear that you had a great time and enjoyed our team and facilities. We sincerely appreciate you choosing Mystic Yacht Yard and hope to see your Albin group again next year. Happy boating!
Was this helpful?  Yes - NoReport

A really nice marina with very friendly staff. Sue was very helpful with a mechanical problem! Thank You Sue! One of our special places to go!

Marina Response:
Love reading this review! Thank you so much for your kind words and for choosing Mystic. Excited to see you next trip. Until then, happy boating!
Was this helpful?  Yes - NoReport
Safe Harbor Mystic - Scott & Cindy T.Jul 11, 2018

Our dockage was A19 and the view was stellar and the breeze and the air quality was excellent. The dock hands were very helpful and the facilities of the marina were well tended to and clean. The pool is also well tended with water appearing clean and clear. Plenty of seating. All and all this marina is one of the better ones.

Marina Response:
Thank you so much for this excellent review! We are very happy to hear that you enjoyed the marina and facilities. The breeze out on A dock is fantastic; the perfect spot to relax aboard your boat and soak in the joys of summer. Please come back and see us again soon!
Was this helpful?  Yes - NoReport

The fuel dock attendant was OUTSTANDING, best service in 11 years of boating, absolutely perfect customer service.

Marina Response:
Wow! This makes us so happy to read! Thank you very much for your review and for choosing Mystic Yacht Yard. We sincerely hope to see you again soon. Happy boating!!
Was this helpful?  Yes - NoReport

Location and facilities are fine. What stands out is the competency of the dock hands and helpfulness of office manager. The docking staff actually know how to handle lines and assist in getting you out when currents and winds are challenging ! Also during the week we were running a bit late for our arrival and would arrive a bit later than 5 which is when the dock hands leave during the week. I called in and asked if they could stay a bit longer as I was sailing solo and had a knee injury. He did so readily! Sue who manages the office is always helpful and kind

Marina Response:
Thank you for taking the time to leave this great review, and thank you for choosing to stay at Mystic Yacht Yard. It was our pleasure to assist you, and we sincerely hope you will visit us again. See you soon!
Was this helpful?  Yes - NoReport

Jenny helped us dock and get oriented.

Marina Response:
Thank you for the great review and for visiting our marina. Please come again soon!
Was this helpful?  Yes - NoReport

Awesome marina, awesome service, awesome people! We'll be back for sure. Easy walk to downtown mystic too

Marina Response:
Thanks for the awesome review! We are so happy to hear that you enjoyed your stay with us, and we welcome you back anytime. Hope to see you soon. Take care!
Was this helpful?  Yes - NoReport

Brewers Mystic is well located and a very nice marina. Sue went above and beyond to support my reservation efforts while I was having numerous problems getting registered with Dockwa. She also was instrumental in getting me forward looking reservations as well . . all very much appreciated.

Marina Response:
We sincerely appreciate the 5 stars, and we are very happy to hear your feedback. Sue is a great asset to the marina, and we all look forward to seeing you again soon!
Was this helpful?  Yes - NoReport

Nice marina and location. The staff was friendly and helpful. I can't comment on the facilities or neighboring area since our stay was a quick overnight.

Was this helpful?  Yes - NoReport

Very friendly staff and all the people we meet here were friendly and went out of their way to welcome us! Using Dockwa was fast and easy. I was very impressed.

Was this helpful?  Yes - NoReport

Staff was great, marina shower and bathroom facilities dated, pool is nice, views of the river and RR bridge are unmatched. little walk to town, don't make the mistake of calling the yellow cab company,

Was this helpful?  Yes - NoReport

Helpful staff, good location, 10 minute walk to town but you don't have to go under the bridges. Wifi, nice pool. Fully working cable TV, not many marinas still have that.

Was this helpful?  Yes - NoReport
Safe Harbor Mystic - Robert & Georgiane H.Aug 29, 2017

This is a great marina with a wonderful staff. It is a beautiful spot located before the bridges, and a short dinghy will put you in the center of downtown Mystic. The marina;s amenities include a pool, Jacuzzi and a laundry. I have been here many times and always look forward to my next visit!

Was this helpful?  Yes - NoReport

Brewers yacht yard at Mystic is always a pleasure!! Very clean restrooms and pool area, and the location is superb to enjoy the mystic town area without waiting for the drawbridge to access. Love it here!

Was this helpful?  Yes - NoReport

the dock crew @ Brewer's are the best!

Was this helpful?  Yes - NoReport

Great marina - great staff - looking forward to coming back!

Was this helpful?  Yes - NoReport

Nice marina and facilities. Clean. Close to town. Will come back in the future. Dockhand (Evin, I think) very friendly and helpful.

Was this helpful?  Yes - NoReport

Stayed for one night. The kid at the fuel dock was very helpful in assisting us getting into the slip. The showers and restrooms are small and not very clean. The grills are clean. The pool is very nice. Walking distance to town.

Was this helpful?  Yes - NoReport

Thought it was great that the pool area stayed open late. Slips are a little tight could use some" hull savers" on pillings

Was this helpful?  Yes - NoReport

We always enjoy staying at Brewers Mystic but this time there was no WiFi available. The router appeared from time to time but we could not connect with any of our devices from the boat. It worked just outside the office.

Was this helpful?  Yes - NoReport

As always, great marina..very clean...plenty of things to do and see in the area and great food!!

Was this helpful?  Yes - NoReport

Arrived and found out that I had a serious transmission leak. Talked to the service department, they looked at it right away and found the problem. Minor issue, the pressure switch was leaking. They fixed it the next day so we could continue with our vacation. The second time I've been here, would come again.

Was this helpful?  Yes - NoReport

Love the pool after a hot day sailing. Just a short walk to town. Good location.

Was this helpful?  Yes - NoReport

Nice marina with efficient and helpful dockhands. Facilities were adequate and clean and the kids enjoyed the pool!

Was this helpful?  Yes - NoReport

The dock staff were very kind, competent, and attentive. They were waiting for our arrival and extremely easy to communicate with. We will definitely return. The docks were in excellent condition and looked brand new. The water and power hook-ups were also ready and waiting for us. In addition, the walk to downtown Mystic was not long at all and in fact quite enjoyable.

Was this helpful?  Yes - NoReport

Very friendly, experienced, and helpful staff. Nice facilities, close to town.

Was this helpful?  Yes - NoReport

Always a great time.

Was this helpful?  Yes - NoReport

Fabulous staff, super friendly. Would have been nice to know about no availability of diesel ahead of time. Bathrooms are very clean and nice shower.

Was this helpful?  Yes - NoReport