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Tried calling marina at 4pm as coming in late; no answer. Show up and can not find the slip, and neither could anyone on the docks. Fortunately, guy who rents boats out of the marina; said just park where we want.
Email that day list’s amenities and how to get a pump out with 24 hour notice.
Friday night looking forward to food all closed. Turns out their amenities shut down March 31 to be improved, restaurant and pool bar included.
Our tanks were full so asked to get a pump out Saturday am, as checking in. 4 employees sitting in the store. One braiding their kids hair. Not one could help us. Told only on Tuesday for pump outs. Told them my predicament and we were leaving Monday. Manager said he would give me a call about possibly an exception. Still not even received a call.
We paid full price, zero customer service.