Report Review
Dillion’s creek retirement home is Beautiful!! Great location, clean restrooms, a pump out that does not work well, and amazing views! All for $180 plus per foot (which includes all the “hidden” fees).
Ok let’s get to the hidden truth. The old owner Brian was hated by EVERYONE! And they kept his son employed which has similar business practices! Like Father like son!
So we got a new owner! Elliot! spoiled daddy‘s boy..
The expression “lipstick on a pig” has never been more truthful. He belittled this 20-year-old kid in a parking lot over parking his JetSki temporarily waiting for his father to show up, over July 4th weekend. Mind you, his family has 3 slips at the marina for 10 years. He was very aggressive with me as well! (I will leave my Personal opinion of him and his wife to myself). He bores the slip holders to death with his own drunken stories every night, but they all are too polite to say anything but will talk shit behind his back all day! Elliot - go find friends! There are 2 females (Can’t say ladies) that talk meanly about kids every time the kids are around and having fun. At the pool they act like they own the place!! you two know who you are! If you don’t like being around children and complain about them, then simply leave! Rude! Other people there enjoy seeing children having fun. Mind you, there are only 10 kids, at the most that frequent the facilities.
They sell you on family place my butt....
They have signs everywhere “dogs on leash“ but they don’t put their own dog on a leash!! Practice what you Preach! FAKE NEWS! Four reviews on this site are fake from employees and his mother!
Let’s move on!
I went into the marina office asking for help with one of my boats safety issues and his wife, Karen, forgot to inform her husband in a timely fashion which caused huge issues. The son of the old owner who I spoke with directly in the service department would not help me for over 3 weeks after informing him I was going on a trip because he was too busy with Formula warranty service work. I attempted to bring in a sub, as per the agreement prior to the new owner, and was denied and told to my face that they changed the policy, without putting it in writing or an email to the slip holders. I have Cummings diesel‘s! You’d be mad not to use Chuck from CB Marine and they would not allow him on the property even after he’s been there many times servicing other peoples boats for 15 years.
FYI you can bring your boat for the day or week and use anybody you want at Lighthouse point marina to fix your boat! Just call ahead and ask for Carmen. That’s where I moved my boat! They have a real pool not that tiny over sized hot tub with horrible hours, it closes at 4 pm on the weekend. They blame it on insurance!! ANOTHER LIE. I have owned two insurance agencies and I know commercial insurance!
They rob you in the service department any chance they get. Do not get your boat serviced there! One example is a friend on the dock asked for a full detail they quoted him $2100. To begin with, that is more money than anyone should pay for a 38 foot boat. Just a polish!! After the boat was put in the water he received a bill for $700 more. . I got my boat done for 1,200 and my boat is 7 feet longer with a bridge! This is the most common problem with this marina. Another example is using an employee to install complicated radar equipment and charging them $3000 and it still doesn’t work till this day. No refund or compensation for anything and they broke his boat! Amazing bad service. I have more but running out of space!
Here is a perfect example.. the owner told all the boaters you cannot Wash your boat on the ground before you launch. They won’t let you use water there.. look at the law in NJ! Open the link below!!
https://www.nj.gov/dep/njcleanmarina/docs/boatrinsingpolicy.pdf
Another up charge scam!!
I personally can’t wait for the COVID boaters to sell and this marina will be the best day boaters marina in history!
All true and I can’t wait to hear the bull crap response from bobble head!