This year things seemed to improve. No problem getting in with dock hands helping. Info was given both online and in person, wifi password, bathroom code and ice availability . Only complaint was wifi was weak at dock A, may be it was too far from the office.
Clean facilities, helpful staff, close to town, all the items you need for overnight stays.
This is our first time renting a mooring that did not include launch service in the price of the mooring. Although they stated the launch service is by a separate firm they never mentioned paying $4.00 each way, each person. This launch service is the only one in the harbor and uses only on small modified fishing boat as the launch. They also service the Black Dog tall ship, 40+ passengers, put on and off by that one launch in 3 to 4 trips back and forth, the ship sails a few times every day. If you're trying to get to your mooring when this happens, you're forced to wait about 45min. The facilities are fine once you get there and those renting a slip should enjoy their stay. We would not use their mooring rentals again.
It's a good stop over when heading East or West along the CT coast. Easy walk to town with many restaurants. There was a mixup on the shower/ice codes the next morning that was cleared up when staff arrived at 8:30. They gave us a discount for our troubles. This was nice of them. We would use this YC again.