bobleonard

🎉 Reputation: 65
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Courteous, pleasant, efficient. We came in after hours and found everything set up as promised. Easy access to amenities. Friendly , informative folks as we found our way to recommended watering holes. All good.

Marina Response:
thank you for the nice review, come back soon!
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Arrived about 6:00 PM. Office was closed. Had communicated and gotten slip assignment earlier in the day. Someone else was in the slip assigned and no other choice but the fueling dock. Bathroom facilities were locked with a code, which was not mentioned nor shared. Evening and morning usage would have been preferred. The office staff were nice, once the office opened in the AM but had no idea that the slip had been otherwise occupied.

Marina Response:
Our apologies that we have not responded to you sooner. We were sorry to hear about your negative experience at Green Harbor Marina and for the mixup with the slip assignment. We try to make every effort to communicate all of the details with a guest before their arrival. It was an oversight that you did not receive the restroom code, and we are sorry for the inconvenience it caused you. Please consider visiting Green Harbor Marina again, and we can ensure you a much better experience!
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Great facilities. Great people. Would like to have left earlier but had to wait until office opened at 9:00 AM to get a pump out.

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