I called marina as I was pulling in with no response. Docked boat at gas pump and searched for attendants and found one who said he needed to take care of boat coming in and would meet me at our slip which he did not do. Poor service but slip was good.
Hi bonick - Communication is critical to a positive experience, and we somehow failed you in this area. While we're not sure if you contacted the landline, we always recommend hailing us on VHF 16/71 upon approach because we may be out of the office or on the docks aiding other customers. Direct connection via VHF allows us to simultaneously direct inbound traffic and dockhands to assist at the slip. Everyone here on the docks is working hard to deliver seamless interactions, please accept our sincere apologies for the missed communication.
Was this helpful? Yes