captainrick

🎉 Reputation: 40
Favorites
No favorites yet.
Lists
No lists yet.
Reviews

Outstanding facility in spite of on-going construction. And, an outstanding staff that wrote the book on "customer service"!

Was this helpful?  Yes - NoReport

As a professional yacht Captain I have stayed at the marina, under it's previous name as Jacksonville Beach Marina, many many times. And, as a Windward, I've been there twice now. I am sorry to say this may be my last stay! The entire facility is very good. The staff, in spite of being short handed, are outstanding. It is the current pricing level that will keep me away. The diesel fuel is a ridiculous $3.00+ per gallon. Nearby highway diesel fuel; which has $.50+ cent road tax that marina diesel does not have, is approximately $2.50! That makes your fuel approximately $1.00 more than local highway diesel fuel. Further, the dockage, with power and taxes, is over $3.00 per foot. That makes it over $1.00 more per foot than I paid at a top shelf marina in Georgia the previous night. By the way, their diesel fuel was $2.10 per gallon! I will miss the great restaurants and wonderful staff, but I will not let my clients be taken advantage of! They are capable of paying any price, but they depend on me to ensure that they are not being taken advantage of!

Was this helpful?  Yes - NoReport