Highly dissapointing experience. Worst ever. Despite 9 phone calls starting day prior to arrival did not see one person from Brewer's on the docks. Despite radio call and phone call received no guidance as to berth or location. We chose a berth at random, tied up and called in again. To add insult to injury, they turned off the water to the piers and laundry; then pad locked the toilets, without notifying us. Two young men from Brewer's did help my wife get her laundry to a nearby facility. That's the only reason of getting any star at all. We are going to ask for our money back and have decided against joining Brewer's. Simply awful!