Very disappointed with how everything was handled. I as well as two other boats scheduled our stay for Aug 27-29th and let them as well as Dockwa know that we're traveling together. I received a call on the 25th asking where I was. They also said that they don't see the other two boats on the schedule that I was traveling with. I don't know where the error happened but they had me for the 25-27, our other boat for the 27-29th and the third boat for Aug 27-29th! When I explained all of this, the person at Deer Harbor said he can't do anything about it and was not willing to even try as the harbormaster was out and he didn't know when he'd be back or even what day. He also callously mentioned that he'd be charging me for the slip anyway as that was their policy. We usually regard Deer Harbor as one of our favorite stops on our yearly cruise but was feeling let down by this. When trying to decide whether to use the one slip for the date planned and anchor the other two boats in the bay, we were told that the pool needed to be reserved and could only have a 45 min period but it would have needed to be reserved weeks in advance and we wouldn't have a chance so we decided to stay at a much more welcoming marina for those two days. Not sure if we'll consider trying for next year at Deer at this point.