dwaynefbickford

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The dock master was rude and offensive. He asked us to tip the dock hand which we already had done. He then came to our table to confirmation our reservation which we did online. He again asked us to tip the dock hand. When we returned to our boat, he asked us again about tipping the dock hand. He was pleasant enough, but was extremely rude and intrusive by constantly chasing us down for the fee for stopping at the dock and tipping the dock hand. Unfortunately, I will not return there because of him. I guess the $250 lunch isn’t good enough.

Marina Response:
We sincerely apologize for any misunderstand during your recent visit. Recalling the conversation we feel it was misconstrued that we were seeking a gratuity, but rather the options available on Dockwa. We are committed to providing excellent service to all our guests, and we will review our communication guidelines with all staff members.
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