Jay met us at the dock and helped us tie up. He then assisted us in pumping out our holding tank which was quite full. He was professional and compitent, explaining the features of the marina and helping us get guest passes for our friends to pick us up for Thanksgiving. Everyone we met was friendly. Security was pleasant, they just needed to see our pass. Easy peasy. Bathroom facilities were clean and more than adequate. Free laundry was a plus. You must be prepared for wave slaps on the hull, and some boats do not allow up paying the docks so you will get rocked from time to time. This is the case at other marinas as well and Jay alerted is to this. Nothing horrible, just an annoyance.