jstepongzi

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I have kept boats in other dry storage marinas but have never encountered a marina with such poor customer service. Taylor Creek Marine does not offer racks to wash your boat and take care of little details to have your boat ready for the next trip. I have encountered several times where I had my boat set in the water and had dirt and stains on my boat that happened during the time it was in the storage rack. I had to pay to get the boat detailed and buffed out to get the stains out without any offer by the marina to take care of the problem. If you want your boat detailed you are locked into the service they provide which is extremely expensive. Focus on customer needs are not part of the Taylor Creek Marine culture.

Marina Response:
We are sorry to hear about your past experience. Please note Taylor Creek Marina is now a part of the Windward Marina group and our new management is very focused on making sure every customer of the marina is happy!
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