Alerts forCOVID-19&2020 Hurricane Season Marina Closures

misaak

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No one there when we arrived at 8 PM Saturday evening and no combination to the bathroom

Marina Response:
Maria. We want to apologize for your negative experience at GIBY. We understand that you arrived at 8pm, after hours, and did not have the combo to the heads. We should have reached out to you when it was apparent that you would not be in before closing, as planned. Please know that the Dockwa chat option is always available, even after hours. Your experience is a reminder to our staff, that we, too, can reach out electronically. We enjoy a 5-Star rating and are sorry that we missed an opportunity to deliver the experience you should have had. Our staff had hoped to greet you this morning, but you were already underway. We hope there will be another opportunity for us to get it right.
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