mortaverde

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Marina is a bit like an overcrowded RV park, with the sunset hidden by rows of boats. The long amenities list very much forgot to include the local airport with jets flying over starting at 7:00 AM and stopping at a little past 8:00 PM. Pump outs at the dock weekly involve an incredibly noisy several hours where the pump outs are running on the particular dock selected for pump out. Just one night here so far. Hope things improve with getting away from the Marina.

Marina Response:
Hi Mortaverde, we're so sorry to hear this feedback as we're known not only for our one-of-a-kind destination but also the beautiful views and respite from downtown Key West. As a 4x2 mile island with the Key West International Airport and a Navy Base, plane noise can be heard anywhere around the island and unfortunately is not something we can control. Regarding the sunset, it rises in the west and sets in the east - the direction our 288-slip is facing. We get beautiful afterglow sunsets and breathtaking sunrises - we hope you are able to enjoy them and are enjoying the rest of your stay. If you have any additional feedback regarding the onsite amenities under our control, we'd love to hear from you and address immediately. Please contact our Guest Experience Manager, Mitch Walsh, at your earliest convenience at [email protected]
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