paulafleck

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Everyone was very accommodating. We had to change our arrival date and cancel our original destination due to weather. No problem snd we were given complete financial condiderstion. Stress free

Marina Response:
Hi Paula, glad you enjoyed your stay. We strive to make you stay as stress free as possible! we look forward to seeing you again!
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I made a reservation 9/17/18 for 2 nights (9/19 and 9/20) and paid in full. My boat is 22 ft but had to pay a minimum of 25 ft. The web page said $2 to $2.50 per ft but I had to pay $2.50 for 25 ft or a total of $125. I left the Hull Yacht Club at 8:00 am after listening to the weather and put in 2 reefs. When I got into open water I realized this would be dangerous and turned around. I called the marina and told I would forfeit all $125. I asked about a future credit and told no. Changing plans due to bad weather is beyond ones control and some leniency should be extended particularly in the fall season after Labor Day when the marina has plenty of available moorings. My suggestion is that you strongly consider offering me a full credit for the 2019 season. I have been at the marina and appreciate the improvements and would like to enjoy a return in 2019. Paula Fleck S/V CatNap

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