When we first started visiting Carolina Beach, for the same $20 price someone came out to the boat to collect the fee and they took off trash, gave recommendations, directions, and offered assistance or a move to a slip at Mona Black in bad weather. With Dockwa the personal touch is lost.
Over all our stay way great. The staff was very supportive and easy to work with, bathhouse and laundry was spotless but my only serious complaint was the internet was spotty at best. It kept going in and out so if your work was not saved, it was lost. Watching movies or videos was painful as they stopped continuously to buffer and catch up. It is rough when you rely on quality internet and it is not there.
The positive aspects are easy on and off, good fuel prices, strong wifi, on site service dept and ship store, and well priced dockage and laundry. The negative aspects, the laundry room was filthy, water smells foul coming from shower, and during this time of social distancing due to the Covid 19 virus, the bathrooms look like long term customers have moved in with shampoo, used bars of soap, q-tips etc laying on most available shower space requiring others to touch/move items just to take one's own shower.