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I have been familiar with Safe harbor Marathon/Marathon Marina for over 20 years. It did win an award in 2018 but the condition/services since becoming a corporate facility have greatly diminished. The bathrooms were almost completely neglected for weeks until an outside cleaning service was hired. There used to be security with a closing gate which no longer is operable which allows anyone access at any time. The laundry facilities are deplorable as there are 3 washers and 2 dryers inoperable and the washers take over an hour and a half to do a 30 minute load. Only on two days a week are boats able to be hauled out as there is no one on the premises capable of this function. If there was an emergency I don't think one could get their boat pulled. There is a floating bath house that has been inoperable and no plans to fix other than to pull it out but no effort has been made. I have been given a plethora of excuses on all issues. Maybe it's corporate. I do like the staff as they are friendly and helpful. I apologize to any of the staff if this is a reflection on them. These issues have been ongoing for months with no rectification in sight.

Marina Response:
Safe Harbor cares deeply about our Members satisfaction. We sincerely apologize for the poor experience you received while at our Marina. Thank you for bringing this to our attention, as we are working towards bringing Safe Harbor Marathon to its very best. Please give us a call personally next time you are in the area so we can ensure you have nothing but the best experience.
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