Head reservations. Go a slip with CleT had used a cleat from the one next to us. Was staying at the hotel. Was put in a slip that I had to take a 5 minute cart ride which I had to pay for to get to the hotel instead of 1 in front of the hotel. Not very happy
SKIPMESS- Tarpon Point Marina apologizes for any inconvenience and or problems during your stay. I wish that you would have made a constructive call to me as a manager to afford me the opportunity to rectify your circumstances. The use of a cleat by an adjacent boat slip could have been corrected on the spot. To put out a complaint review after the fact is counter productive. (1) The Marina is a separate identity from the Westin and getting a room at the Westin does not guarantee you a slip. We provide slips on a first come-first serve bases depending on availability. If we know you are a Westin guest, we always attempt to locate you as close to the Westin as slip availability allows. Not sure who you rode with or payed for cart ride. There are no carts allowed on the docks with exception of our maintenance carts! If you call the front desk, the Westin provides transportation free of charge to the Westin from any location on the Property and the entrances to the marina docks, but not on the docks. Thank you. General Manager
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