Last year I gave feedback and was never contacted about it, and this year I have a similar complaint. While we generally love the marina, we continue to be surprised that you have not yet fixed the main pier which traverses the East side of the marina. The boards are in terrible shape, and as a dog owner, this is a problem - our dog is small and not only are there a lot of splinters, but the old boards are so widely spaced that he has got his paw pinched in between boards on more than one occasion. I think you should prioritize this replacement.
We greatly appreciate your feedback and certainly take the safety of our boaters and their beloved dogs seriously. After purchasing Essex Island 4 years ago we have been on the fast track of replacing the marina infrastructure and will continue to do so until complete. I have made a note in your transient file and in the future, we will be certain to assign you to a slip where you can come and go without needing to use the older walkway. We look forward to your return and wish you a great rest of your boating season!
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