Another year and this website promotes nasty comments, a one sided story of an individuals experience. Of course making the service side of things being in the wrong. The last post talks about the employees being unqualified and bad mouthing a customer because things go wrong. In the world of customer service, everyone knows that’s bad business. I’m sorry to hear these few people had such a bad experience, but I have to believe there is two sides to every story. As before, my name is listed on my comment, I am a proudly employed by this business and will continue to promote and back it.