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First, all the positives.....the location is fantastic, if you want to be in the middle of all the action. Many tourists on fishing charters and dolphin sight seeing boats, excellent nearby restaurants and of course, the beach. They did answer my call on channel 16 right away and gave me my slip number. I noticed several of the older wooden docks had been replaced since my last visit. It is reasonably priced and convenient to book on Dockwa. Now the negatives....it is challenging to dock there. They are close to the Gulf, so the wind is almost constant and sometimes strong. The docks are at a 90 degree angle to these winds, so you take the full force on your starboard side as you back in. Furthermore, the fixed wood docks have very short finger piers. You must tie a stern line to their single cleat then hold the boat in the slip until your first mate can get a bow line on a forward piling. Of course it would be nice to have some help but nobody from the marina was at our slip to assist. The transients must help each other. When we went into the office to check-in, the guy was cold and unfriendly. He did a very poor job explaining the basics to us and we took the information sheet to figure things out. The WiFi did not work in the evening but it was functioning in the morning. This is a busy, open public marina so I was concerned about security. I was told they lock the gate at 10pm and there is a security guard at night. We were in bed by then, so I don't know if that happens but my impression is that security is lax. We did not visit the showers or restrooms. The fuel docks are next to the transient slips and there was a line of boats waiting for gas and diesel. This is potentially a five star marina, if the employees learned customer service and the City would invest in upgrading the docks and security.